2020 Global Employee Experience Trends

What drives employee engagement around the globe? What can you do to enhance employee experience in your organization?  Find out what we uncovered in this year’s study of 13K+ employees around the globe and get insights to help drive your people strategy in 2020 and beyond.

 

State of global engagement

53%

of employees around the world are engaged in their work

Which countries have the most engaged workers?

Countries or regions with the highest engagement listed by average engagement score. (Excludes countries with less than 500 survey responses)

20% 80%
USA
55%
France
55%
Canada
54%
Australia and New Zealand
53%
Middle East
53%
UK
50%
Singapore
47%
Germany
41%
Japan
35%

Feedback matters

59
%

Engagement score of employees who said their company provides a feedback program

42
%

Engagement score of employees who said their company does not provide a feedback program

Demonstrated action translates to engagement

Engagement score for those who feel their company turns their feedback into action really well, regardless of the frequency, was 80% compared to 40% for those who feel their companies do not turn feedback into action “well at all” or even “slightly well”.

AVERAGE ENGAGEMENT SCORES:

0% 100%
companies that turn feedback into action really well
80%
companies that do not turn feedback into action well at all
40%

Many employees aren't looking to stay

18%

of employees around the globe say they intend to stay with their company “1 year or less”

Download the full report to see more trends