Report Caching (Designer)

Suite

Customer Experience

Product

Qualtrics

What's on this page

About Report Caching

Report caching stores results of frequently run reports so they can be loaded faster. When any user in your project runs a report, its results are cached.

When a user runs a previously cached report, the results are displayed immediately with a timestamp indicating the date or time as of which the report is valid.

Qtip: If you view a sub-report that was cached previously, the latest cached results will be displayed while the report is automatically refreshed in the background. This will also happen when filtering a report.

Enabling Report Caching

Follow these steps to enable report caching for your project.

Navigate to the Admin tab.

Go to the Projects tab.

Click the edit icon next to the name of your project.

Select the Reports tab.

configuration options within the reports tab

Select the Server-side cache checkbox.

Click Save.

Clearing the Cache

Clicking the Clear cache button next to the Server-side cache setting will clear the project cache. This removes any previously cached report results. Reports will have to be rerun to view current results.

Cache Validity Status

Cached results will have 1 of the following statuses:

Current: The cached results are also the latest results. The report validity timestamp displays the time the report was requested with a green checkmark.
Example: A user requested a report at 1:00 PM on September 17, and the report is shown from a current cache.
Expired: Cached results are expired, but can still be used. The report validity timestamp displays the date or time of the earliest event that caused the cache to expire. See Cache Expiration.
Example: A user requested a report at 1:00 PM on September 18, and the report is shown from a cache that expired on September 17.
Invalid: The cached results can no longer be used. See Cache Invalidation.

Cache Expiration

Expired cache results can still be used to display reports until newer results become available. Viewing expired results can be useful for reports where there is constantly new data being added.

Cached results will expire in the following cases:

When new data is loaded into the project.
When sentiment is recalculated.
When related classification models are modified.

Cache Invalidation

Invalid cache results can not be used in reports. To determine when cache results become invalid, you can define a validity period. After this time period cache results can no longer be used.

When a report’s cache results become older than the validity period, this report will be rerun.

To set a report results validity period, follow these steps:

Navigate to the Admin tab.