The must-attend event for experience leaders
Bold ideas, actionable strategies, and meaningful connections: X4 is built to turn insight into action. From Basecamp sessions for all attendees to real-world examples of agentic AI, every moment will be a revelation.
Seattle Convention Center
Breakthrough insights.
Real solutions.
Authentic connections.
Featured speakers
Mindy Kaling
Tony-Award Winning & Emmy-Nominated Writer, Producer, and Actor
Jay
Shetty
Global Bestselling Author/Podcast Host
Priya Parker
Strategic Advisor and Acclaimed Author
Peggy Fang Roe
EVP and Chief Customer Officer, Marriott
David Entwistle
President and CEO, Stanford Health
Sandra Douglas Morgan
President, Las Vegas Raiders
Spotlight speakers
From real-world AI applications to unscripted conversations about
leading through disruption, our mainstage is where talk inspires action.
Gain fresh perspective
to navigate the AI era
- Bold ideas from leaders reimagining customer and employee experiences
- Real-world strategies to turn AI and XM into business impact
- Insights from thousands of leaders, peers, and experts who share your challenges — and can help you solve them
- Tools to lead with clarity and confidence
250+ sessions with
the world's top brands
Whether you're focused on customer experience, employee engagement, or
research strategy—X4 has your agenda covered. Build a custom schedule
from hands-on sessions, expert keynotes, and real-world case studies from
the brands leading experience management.
Bridging the gap: Capturing buyers and browsers CX feedback via geo-fencing
The AI playbook: Synthetic data in regulated industries
Real-world AI: From strategy to day-to-day work
Delivering at scale: 16M experiences a day
The future of talent is V-shaped
Deploying a category-defining CX program in one year
Winning the case for CX
Scaling research: Building an enterprise engine
Scale student success to the 10,000 mark and beyond
Pricing
Last Chance
$1,299+tax
Save $400 available until
Group Pricing
$999+tax
For groups of 5+ available until
Full Price
Daily Agenda
Day 1
Day 2
Day 3