Olam + Qualtrics

Understanding the entire employee lifecycle

With operations in 60+ countries globally, Olam uses EmployeeXM to engage 2,000 leaders across the entire business at various stages of the employee lifecycle, such as on-boarding, exit interviews, and learning and development. The qualitative and quantitative insights provide the company with a deeper insight into its employee experience, enabling it to design and deliver targeted and meaningful action.

Enabling managers with insights

A key reason Olam selected EmployeeXM is the real time access to insights. Managers across the business are provided with scorecards to view data in real time. They also have the ability to analyse trends over time and segment data by different regions, roles, and demographics to further tailor the action taken. Olam plans to integrate its Qualtrics platform with SAP SuccessFactors to create a seamless onboarding process.

Autonomy drives fast action

The ability to quickly and easily make changes to engagements at scale means interactions can be instantly configured to address changing situations. Having this ability ensures maximum value from the support and services being delivered. For example, during the COVID 19 pandemic Olam was able to quickly identify and deliver the support its employees and their families needed most.

Why Qualtrics

Expertise

Through Qualtrics, Olam has access to a global team of employee experience experts offering advice and support to optimise its programs.

Visualisation & Analysis

Manager specific dashboards help leaders to easily make sense of results, while data can be quickly segmented for deeper insights.

Speed

Real time access to insights enables Olam to take more action on the issues driving its employee experience.