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08/30/2018 12:00 pm
08/30/2018 12:30 pm
Australia/Sydney
Webinar Series: How To Develop An Authentic Values Led Customer Culture
ABOUT THIS WEBINAR:
How To Develop Authentic Values That Lead To A Customer-centric Culture
This webinar is part 3 of the webinar series.
We will go through:
- How to build a culture transformation program focussed on customer centric behaviours
- Measuring employee behaviours and customer satisfaction to increase business performance
- Aligned KPIs across Customer Experience and Employee Experience
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WEBINAR ACCESS:
https://event.on24.com/wcc/r/1800901/5A7AC691EC45E3D28ED485E35841D581
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ABOUT THIS MASTERCLASS SERIES
This is a 6 part CX & EX Masterclass webinar series.
Qualtrics gives you the insight and education on:
(1) How the changing landscape of CX and EX is fuelling business growth
(2) How to ignite your organisation through leadership
(3) How to develop an authentic values led customer culture
(4) Tools to connect employees to the customer experience
(5) How to design an innovative experience environment
(6) How Experience Management (XM) analytics monitors the vital signs of business
For more information, visit:
https://www.qualtrics.com/au/events/webinar-cx-ex-3of6/
https://event.on24.com/wcc/r/1800901/5A7AC691EC45E3D28ED485E35841D581