On Demand Session
From Data to Action: Next-Generation AI Powered Experience Management
In this session, we will explore how artificial intelligence is transforming the landscape of experience management both in the short and medium term. Explore the innovative possibilities that AI offers today. Learn how to design your customer experience program to fully leverage its potential.
We will cover:
- Enhanced Data Quality and Personalised Experiences: Discover how AI can significantly improve the accuracy and depth of your data, enabling more personalised customer interactions.
- Increased Efficiency and Faster Insights: Learn strategies to enhance process efficiency and reduce the time needed to gain valuable insights.
- Preparing for the EU AI Act: Gain an understanding of the EU AI Act's implications for experience management.
Democratisation of Insights: See how AI facilitates the accessibility of insights across your organisation.