eBook
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2026 Healthcare Trends Report

Healthcare experience is shaped by four connected forces: trust, burnout, safety culture, and AI readiness. Understanding how they interact is where the opportunity lives.

 

Our 2026 Healthcare Trends Report draws on data from 3,800+ providers and 60,400+ patients digs into each force—what the data reveals, why it matters, and what you can do about it.

In this report, you’ll learn

  • What earns trust on each side of care—and why the same strategy won't cover both

  • How burnout erodes care quality—and the systemic drivers organizations can actually address

  • How safety culture reduces predicted burnout from 93% to 13% in health systems

  • The gap between individual AI readiness and organizational strategy
The world’s top brands trust Qualtrics to deliver breakthrough experiences
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