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PRODUCT EXPERIENCE MANAGEMENT

Turn potential into performance with product insights from real customers


Whether you’re testing concepts, bringing a product to market or improving your existing offering, user feedback and experience data are the catalyst for great product experiences.

  • Find and develop your strongest ideas with product concept testing
  • Listen, validate and improve performance with customer feedback on your in-flight products
  • Package and present your offering in ways that spark your customers’ attention
  • Stay one step ahead with market and customer insights that help you plan your next innovation
Capterra Core XM 2019 AwardForrester Wave CXG2 CX Spring 2020 AwardTrustRadius Core XM 2020 Award

Discover a system of action that improves every step of your product journey. Book your free demo.

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Trusted by over 11,000 brands and 99 of the top 100 business schools

Put data at the heart of your product strategy


Product satisfaction & usage

Naming & concept testing

Pricing research

Feature & product prioritization

Competitor analysis

User experience

Develop products your customers will love

Accelerate your product development cycle with all your experience data on one platform. Spot gaps in the market and launch new products quickly with the power of ProductXM.

Turn customer feedback into actionable data

Gather feedback from 27 channels and 125+ data sources to make every comment an opportunity to deliver a better product experience.

Analyse data at every step to launch products with certainty

Take user feedback at every stage of the product lifecycle and make your next product launch a breakthrough success.

Why choose Qualtrics?


A/B TESTING & EXPERIMENTS

Go from “we think” to “we know” and make data-informed decisions by A/B testing across every segment. Test questions, products, experiences, or features in order to truly understand the effect of change.

AI POWERED MACHINE LEARNING

With our new predictive intelligence engine you can analyse open text to identify key themes and emerging issues or automatically correlate your data to find drivers of satisfaction with a single click.

COMPETITIVE BENCHMARKING

Put everything into perspective by gaining an understanding of where you stand in relation to your competitors. Capitalise on key business differentiators and identify gaps in products and services.

Top rated survey software


Ready to take your product experience to the next level?