XM Knowledge Base
ON-DEMAND DEMO WEBINAR
Improving patient satisfaction by delivering exceptional patient experiences
Research shows that delivering an exceptional patient experience is a better predictor of patient satisfaction than patients’ health outcomes.
With Qualtrics, you get a complete view of the patient across the continuum of care to better understand which touchpoints drive patient satisfaction. Providers and staff can take action by bringing together data sources for a real-time view of the patient experience.
In this brief product demo, you will learn how to:
- Integrate with EMR systems, like Epic and Cerner, to deliver a more personalized care experience at scale
- Streamline HCAHPS benchmarking and regulatory requirements to save time and focus on the moments that matter to your patients
- Increase patient loyalty by knowing what patient touchpoints drive business outcomes, like patient satisfaction
- Decrease costs by improving patient journeys and activating your care teams to take the right decisions