XM Knowledge Base
XM Solution Guided Program
EX25 XM Solution
Launch an employee engagement program in days with our practical and actionable EX25 framework that measures the holistic employee experience.
Core Experience
Employee Experience
Created By
Qualtrics
COST
Included with License
Methodology
Qualtrics EX25
Understand the drivers of the full employee experience, empower managers to act on real-time insights, and facilitate continuous improvement across your entire organization.
The EX25 XM Solution helps you easily and quickly launch an employee engagement program with the first annual baseline study, providing a holistic framework for measuring the 5 KPIs of modern employee experience and the 25 topics which drive it.
With expert-designed survey methodology in 13 languages, as well as communication templates, pre-built dashboard reports, and action planning tools that turn insights into improvements, you can start optimizing more of the employee experience at an effective, yet realistic cadence.
Jump-start your employee engagement program with:
PROGRAM DESIGN
- Scientifically validated EX25 methodology
- Pre-built (customizable) annual baseline survey, available in 13 languages
- Expanded KPIs to measure the holistic employee experience:
- Engagement
- Experience vs Expectations
- Intent to Stay
- Well-being
- Inclusion
- Certified questions based on 25 drivers of EX mapped to robust benchmarks database
LAUNCH GUIDANCE
- Guided setup for project creation, setup, distribution, and analysis
- Documentation and best practice guides for building and running an EX25 program:
- Program Design Guide
- Survey Items & Rationale
- Dashboard Guide
- Communications Guide
- Guided Action Planning Tips
COMMUNICATION TOOLS
- Communication templates to gain employee buy-in and meaningful responses
- Pre-loaded (customizable) invitation and reminder messages for survey distribution, available in 13 languages
ACTION TOOLS
- Pre-configured dashboard template for quick data analysis and interpretation
- Full heatmap views of group differences across the organization
- Built-in analyses and guidance that surfaces and prioritizes insights
- Best practice action tips connected to each survey item to drive improvement
Outcomes Delivered
- Improve employee engagement, experience, intent to stay, well-being and inclusion
- Launch an expert-designed engagement program in a fraction of the time and cost
- Gain faster time to insights and action to improve the holistic employee experience
Category Tags
A modern and trusted approach
Remove the guesswork and time required to develop an engagement program from the ground with our validated EX25 methodology and pre-built survey design. Quickly launch a listening program that’s comprehensive, yet agile to meet evolving employee needs, and delivers standardized datasets for ongoing analysis and benchmarking.
Real-time insights in no time
Get a live view of employee feedback as data flows in from your EX25 listening program. There’s no waiting on reports with our expert-designed and pre-built dashboard, which comes standard with advanced iQ analysis to automatically help you get to insights faster.
Continuously drive action and improvement
Managers can access their team’s results to easily identify what they can do to improve the holistic employee experience. And with focus areas, action planning tips, and status reporting built in, managers are empowered to stay on track to drive continuous improvement and business outcomes.
What You Get
Expert-built Surveys
Expert-built survey template, pre-loaded with scientifically-validated questions to help you save time and get results faster. The EX25 methodology includes topics that measure:
5 EX KPIs: Outcome measures that indicate how your organization is doing across key aspects of the employee experience.
- Engagement
- Likelihood to recommend your organization
- Willingness to go above and beyond
- Sense of accomplishment at work
- Experience vs. Expectations: To what extent employee expectations are met at work
- Intent to Stay: How long employees intend to stay at your organization
- Well-Being
- Energy
- Positivity
- Relationships
- Inclusion
- Belonging
- Authenticity
- Equity
Top 25 Drivers of EX: Aspects of the employee experience that influence the 5 EX KPIs. Understanding each driver provides critical signals for where to start to improve the holistic employee experience.
- Authority & Empowerment
- Collaboration
- Communication
- Corporate Social Responsibility
- Customer Focus
- Ethics
- Growth & Development
- Innovation
- Living the Values
- Managing Change
- Pay & Benefits
- Performance & Accountability
- Psychological Safety
- Recognition
- Resources
- Respect
- Role Fit
- Safety
- Strategic Alignment
- Survey Follow-up
- Training
- Trust in Leadership
- Trust in Manger
- Work-Life Balance
- Work Process
Program Communications
Proactive program communications help employees feel prepared for providing feedback and meaningful responses. The EX25 XM Solution contains the following pre-loaded and customizable communication templates, which are available in 13 languages:
- Survey introduction
- Employee confidentiality statement
- Feedback invitations and reminders
- Dashboard invitations for leaders and managers
Pre-Built Reports and Dashboards
Get instant analysis of your data. Pre-built reports with key driver analysis, focus areas, and text analytics help you spend less time analyzing data, and more time delivering results.
- Headlines Report
- Engagement Report
- Experience vs. Expectations Report
- Retention Report
- Inclusion Report
- Well-being Report
- Comments Analysis
- Scorecard
- Heatmap
- Response Rates
Documentation and best practice guides for building and running an EX25 program:
- Program Design Guide
- Survey Items & Rationale
- Dashboard Guide
- Communications Guide
- Guided Action Planning Tips
Solution Details
The EX25 XM Solution is available to any customer with the following SKUs:
- Engagement
- EX 1a, EX3, EX5
Additional Resources
Languages
English (US), English (UK), German, Japanese, Spanish (LATAM), Spanish (EU), French, Dutch, Portuguese (Brazil), Italian, Korean, Chinese (Simplified), Chinese (Traditional)
Category Tags
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