API Basic Overview (Discover)

About XM Discover API Overview

The XM Discover API enables developers to access XM Discover’s sentiment and text analytics capabilities for use in third-party applications.

Available API Services

The following API requests are available via RESTful API:

• Export API: Export feedback data enriched with classification, sentiment, and other metadata.

  

  Attention: The Extract Data from Discover task offers the same functionality with notable improvements, including the ability to pair it with a loader task to save the exported data to another location. Please use this feature instead of the Export API.

• Import API: Import documents into XM Discover.

Legacy API Services

XM Discover supports a number of legacy API services in maintenance mode. When possible, please switch to a supported API service.

• The Real-time service and Ad Hoc Upload service features are now supported through the Import API and XM Discover Link connector.
• Other services such as the Model service or Dataflow service, do not have supported API analogues. Please contact Qualtrics Support to request documentation for these legacy endpoints.
• If you are actively using Export API v1, please switch to Export API v2.

API Rate Limits

By default, there is a limit on the rate at which you can make API calls. The default API rate limits are:

• Calls Per Second: 65
• Realtime Characters by Second: 200,000

If you would like your rate limit increased, please contact XM Discover support with information about your use case.

Example of API Rate Limits

A realtime characters by second restriction is different from a calls per second restriction, as it is applied at the message level. Here is an example of system behavior assuming it is configured to 20,000 characters per second: