Say hello to your next promotion
Elevate your career
Demonstrate you have what it takes to transform experiences. Prove your accomplishments through sharable certificates.
Become part of an exclusive group
Join Qualtrics and XM professionals around the globe. Set yourself apart as a Qualtrics expert with this industry-recognized certification.
Transform your team
Lift your team with the expertise they need to grow and become an XM center of excellence.
How it works
- STUDY AND PRACTICE: Complete the certification course content and activities on XM Basecamp
- ACE YOUR EXAM: Purchase your certification exam and take it online with our proctoring partners
- SHOW OFF A LITTLE: Share your new certificate on LinkedIn to demonstrate your expertise
Certification Courses
Level 1: Foundational Courses
Platform Essentials
This course is designed for anyone new to XM and Qualtrics. Prove your ability to understand XM principles, confidently execute on research projects, and report insights using the Qualtrics platform.
Recommended Prerequisites
None
Cost of Exam & Final Project
$100
Fundamentals Certification
This certification journey from Qualtrics XM Institute is designed for anyone new to XM. Prove your ability to understand XM, CX, and EX principles, and how to operationalize and mature your programs.
Recommended Prerequisites
None
Cost of Exam
$100
Level 2: Expert Courses
XM for Strategy & Research Expert
Set yourself apart as a certified research professional. Prove your ability to conduct complex research, communicate with your target audiences, and uncover meaningful insights through the Qualtrics XM Platform.
Recommended Prerequisites
Qualtrics Platform Essentials
Cost of Exam & Final Project
$500
XM for Customer Experience Expert
Become a certified XM for Customer Experience professional. Prove your ability to develop a CX program, engage with customers at critical touchpoints, and share customer insights through elegant dashboards using the Qualtrics XM platform.
Recommended Prerequisites
Qualtrics Platform Essentials
Cost of Exam & Final Project
$500
XM for Employee Experience Expert
Become a certified XM for Employee Experience expert. Prove your ability to develop an EX program, communicate with your employees effectively, and uncover crucial employee insights through the Qualtrics XM platform.
Recommended Prerequisites
Qualtrics Platform Essentials
Cost of Exam & Final Project
$500
XM Professional Certification
The XMP is the premier credential that recognizes an individual’s professional experience and expertise in the discipline of experience management (XM). This certification covers the essential competencies required to effectively lead an organization’s efforts to measure and improve the core experiences of business at both strategic and tactical levels.
Recommended Prerequisites
3 years of full-time XM work experience as a practitioner or consultant
Cost of Exam
$595
Bundle your exams at the time of purchase for an additional discount
Purchase both of our foundational certifications for $100,
or purchase any expert level exam and get the Qualtrics Platform Essentials
exam included for $500
Questions about Qualtrics Certification?
Questions about Qualtrics Certification?