Collect feedback at every touchpoint of the customer journey through email, SMS, website intercepts, offline collection and more.
AI Powered Machine Learning
With our new predictive intelligence engine you can analyze open text to identify key themes and emerging issues or automatically correlate your data to find drivers of satisfaction with a single click.
Turn Insights into Actions
With a close-the-loop ticketing system and role-based dashboards, you can follow up directly with customers and make sure the right data goes to the right teams.