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10 Keynotes

10K Attendees

100 Sessions

3 Days

Qualtrics Customer Logo wall

You're in good company

You're in good company

Practical knowledge.
Inspirational experiences.
Real-world innovation.

Every experience at X4 plays a role in helping you become a leader in
the XM movement. You’ll leave energized, informed, and prepared to
drive immediate change at your organization.

Register Now

Keynote Speakers


Michelle Obama

Michelle
Obama_

Former First Lady

Chris Nassetta

Chris
Nassetta_

President & CEO /
Hilton Worldwide

Dwyane Wade

Dwyane
Wade_

NBA Hall of Famer /
Investor & Philanthropist

Lindsey Vonn

Lindsey
Vonn_

Olympic Gold Medalist /
Entrepreneur & Philanthropist

Ed Bastian

Ed
Bastian_

CEO /
Delta

Steve Squeri

Steve
Squeri_

CEO /
American Express

Zig Serafin

Zig
Serafin_

President & CEO /
Qualtrics

Brad Anderson

Brad
Anderson_

President /
Qualtrics

Tracks


Customer Experience

Customer Experience Tracks image

Hear how some of the world’s biggest brands are optimizing their customer experience to break down channel silos; and deliver digital, in-person, and care journeys that drive down operating costs and improve customer loyalty.

Employee Experience

Employee Experience Tracks image

Join the world’s top HR leaders to uncover how they’re using powerful new tools and methodologies to drive engagement, reduce attrition, and deliver better experiences to their employees.

Strategy & Research

Strategy & Research Tracks image

Join research leaders at the world’s most successful brands and dive deep into the tools, the technology, and techniques that are helping them get closer than ever to their customers.

Education

Education Tracks image

From K-12 to higher education, you’ll hear about how leading education establishments are shifting to an experience-first operating model that benefits staff, students, parents, and everyone in between.

Healthcare

Healthcare Tracks image

Join the biggest healthcare organizations in the country as they pull back the curtain on their patient and employee experience successes.

Government

Government Tracks image

See how leading public sector organizations are using XM to improve access to public services, deliver better value to the public, and retain the best talent.

Financial Services

Financial Services Tracks image

Get practical advice and inspiration from the world’s most successful financial service organizations, based on their own customer and employee experience successes.

Agenda


Wednesday // 01
Mainstage

7:00AM

Registration open

7:30AM-9:00AM

Coffee and keynote seating

9:00AM-11:30AM

Keynotes

11:30AM-2:00PM

Lunch

2:00PM-5:00PM

Sessions

Thursday // 02
Mainstage

7:00AM

Registration open

7:30AM-9:00AM

Coffee and keynote seating

9:00AM-11:30AM

Keynotes

11:30AM-2:00PM

Lunch

2:00PM-5:00PM

Sessions

6:30PM-9:30PM

Evening party & concert

Friday // 03
Basecamp

9:00AM-12:30PM

XM Basecamp sessions

Attend


X4 SUMMIT PASS

$1399 Early bird rate (ends Mar 31, 2024, full price $1899)


2 days of keynotes, breakout sessions, networking,
entertainment, and meals

Register Now

X4 SUMMIT PASS + XM Basecamp Live

$2098 Early bird rate (ends Mar 31, 2024, full price $2598)


Everything in the X4 Summit pass plus XM Basecamp training sessions
choose expert-led courses on program design, Qualtrics tech,
and transforming your org with XM

Register Now

Experience more
at X4


Practitioner-led breakout sessions


Learn from the best of the best with 80+ customer-led case studies from the world’s most loved brands. Throughout the afternoon, you can hop from one session to another, soaking up inspiration, tips, and practical advice from the companies delivering breakthrough business results with Experience Management.

Two presenters on stage at X4 conducting an interview
x4-replace-en

Connect with
10,000+
XM leaders


Share stories, ideas, and get support from the world’s largest XM community. This is your network to lean on, learn from, and be inspired by as you make your moves to re-tool your organization for experiences that drive growth in 2024
and beyond.

Product expert
help desk


Develop and grow your XM programs with one-to-one sessions and tailored recommendations from our experts. Bring your questions and log-ins, and our team will open up your program, analyze your XM initiatives, and uncover areas of opportunity.

Two attendees sitting down for lunch together during the conference
Breakout session attendees and presenters at X4

XM Basecamp Live


This add-on provides extra hands-on training to help you master the skills needed to design, launch, and mature your XM program. Choose from 30 different courses led by our
XM Experts.

LEARN MORE

Testimonials


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