AUTODESK + QUALTRICS
AUTODESK + QUALTRICS
Autodesk faced the challenge of manually analyzing thousands of survey responses, which delayed actionable insights and hindered their ability to drive rapid product improvements. By leveraging Insights Explorer, the company reduced its data analysis time, empowering the research team to focus on accuracy and deeper strategic work.
The world’s designers, engineers, builders, and creators trust Autodesk to help them design and make anything. From the buildings we live and work in, to the cars we drive and the bridges we drive over. From the products we use and rely on, to the movies and games that inspire us. Autodesk’s Design and Make Platform unlocks the power of data to accelerate insights and automate processes, empowering our customers with the technology to create the world around us and deliver better outcomes for their business and the planet. For more information, visit autodesk.com or follow @autodesk. #MakeAnything
Industry
Technology Organization Size
Enterprise
Region
Global Products In Use
The challenge
Autodesk faced a challenge in quickly extracting actionable insights from large volumes of feedback in their design community. Their quarterly “Trust Survey for Fusion” collected around 2,000 responses, but manual analysis took up significant time and resources. Traditional methods made it difficult to perform in-depth, real-time analysis, limiting the ability to drive rapid improvements.
The solution
With Insights Explorer, Autodesk was able to drastically reduce the time needed to identify key themes from open-text responses—from 2 days to less than 5 minutes. This allowed the research team to focus on ensuring accuracy and deeper analysis. Moving forward, Autodesk plans to use Insights Explorer as a first step in their process, helping to quickly surface themes before diving into detailed data collection.
“Insights Explorer allows us to mature our practice by freeing up time to explore deeper, more complex correlations between data as opposed to spending time on first-level coding.” – Elise Lockwood, User Research Manager
Autodesk achievements
Autodesk achievements
<5 mins
to surface key themes from 2,000 open-text responses
Greater ability to surface themes
4 hrs
saved of manual work per report
The speed and surgical nature it provides is going to be a game-changer.
Peter Maxfield
Data Analyst
Autodesk