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Discover

One-up the competition with
always-on insights from Brand XM

XM DISCOVER

Keep a finger on
your brand pulse

Continually measure sentiment, brand loyalty, consumer intent, and ease of doing business using AI-powered conversation analytics. Automatically surface and prioritize emerging trends, risks, and opportunities expressed by consumers on every channel from social media, to online reviews, to customer service conversations.

NEUTRAL EMERGING
TREND

Omni-channel
brand listening

Brand insights that never sleep

XM Discover is your “always on” brand listening engine, pouring over every channel, and every interaction, to flag brand insights. From the conversations people have in social media, to phone calls, and online reviews, you get a more complete picture of what your audience really thinks and feels about your brand.

TOTAL MENTIONS

581

2 JAN

4 JAN

6 JAN

8 JAN

10 JAN

12 JAN

14 JAN

16 JAN

18 JAN

SENTIMENT

4.3 %
negative
13.6 %
neutral
82.1 %
positive

TOP SOURCES

twitter-logo

mentions

170

mentions

facebook-logo

mentions

Competitive
Insight

Eyes on the prize,
and the competition

Understand the strengths and weaknesses of your competitors’ brands, spot gaps in the market, and identify points of differentiation. XM Discover gives you the power to understand what people are saying about your brand, and your competitors, anytime, anywhere.

RETAIL + COMPETITIVE
SPOTLIGHT

TREAD
COMPETITOR
Quality
Service
Shipping
!

Tread is falling behind in shipping.

Review now >

Advertising

Advertising that
doesn’t cost
your reputation

XM Discover gives you real-time reactions on how your campaigns are landing, and who they’re landing with. Now you can make quick decisions to fine-tune your ads and drive better performance the second they hit the market.