Why employee listening
is now a top investment
for technology leaders
Organizations and their workforces have experienced unprecedented change in the workplace – remote and hybrid work models, increased health and safety precautions, and rapid adoption of new technologies and services to stay productive through change. In many ways, the employee technology experience has become the employee experience.
Yet, while 200+ CIOs increased investments in employee listening, only 7% of employees say their organization takes action well on their feedback.
In this session, experts from Qualtrics and PwC will dive into the science behind measuring and understanding employee technology experiences – and how building a holistic listening program centered on driving action puts technology leaders in one of the best positions to close that gap, while also improving impact on the bottom line.
Join us to learn:
Principal Consultant, Employee Experience
Lauren has been supporting clients in designing and scaling employee experience programs. Prior to Qualtrics, Lauren was part of Johnson & Johnson’s HR Workforce Analytics team where she helped lead J&J’s employee survey program. Lauren earned her Ph.D. in Industrial-Organizational Psychology from the University of Georgia, and holds a B.S. in Psychology from High Point University.
Partner, Advisory Services
Matt is a partner in PwC's Advisory business with more than 25 years consulting experience working with clients across industries. He specializes in helping clients build stronger capabilities for experience management and enterprise agility, helping support digital strategy, culture-led change, and human-centered design across the enterprise.
Partner, Technology Strategy
Mike joined PwC as a partner in its Advisory Group focused on A&A and Consumer Markets. Prior to joining PwC, Mike was a partner at Bain Capital working with both the Advisory Company as well as across its portfolio of companies to drive technology solutions.