Centralize real-time social and CX insights for your brand with Infegy + Qualtrics
Gain real-time social media insights from Infegy with Qualtrics. Automatically stream social data from Infegy to Qualtrics in real-time, giving you a clearer view of your brand’s social media and CX insights on one platform.
Uncover trends using social + experience data and give your teams actionable intelligence to improve the customer experience.
- Collect brand and product specific comments from social media platforms like Twitter, Instagram, Pinterest, Reddit, Tiktok and more
- Focus on the most relevant comments with robust filtering to
- Expand your customer experience landscape to include social media feedback.
Define powerful social searches with detailed filters
Get the most relevant social content, focused on hashtags, accounts, keywords, or even demographics like age, gender, and region.
Social in seconds
Add as many social connections to Qualtrics as you need. Data is available within Qualtrics seconds after creation.
Required License: Qualtrics Developer Tool / API license
If you’re an existing Qualtrics customer, contact your Account Executive. If you do not know your Account Executive, please request a demo above.
Already have the integration and looking for help? Then contact Infegy’s support at firstname.lastname@example.org or call at +1 (888) 243-3346. Infegy is responsible for support of the integration with Qualtrics.
Documentation and support are available at https://atlas.infegy.com/documentation/
Not a Qualtrics XM Customer?
Qualtrics Experience Management Platform™ is used by the world’s most iconic brands to
optimize the four core experiences of business.