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Finding Qualtrics IDs

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Customer Experience Employee Experience

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Qualtrics

What's on this page

About Qualtrics IDs

All Qualtrics API requests require specific parameters to construct the requests. Many of these parameters will be Qualtrics IDs. For example, if you’re downloading the raw data for your survey, you’ll need to know the survey ID. The majority of these IDs can be found in your account on the Qualtrics IDs tab.

Qtip: To see our current API documentation, click here.

Locating Qualtrics IDs

Click the user settings icon in the top-right corner of your account.

clicking the initial icon in the top right then account settings

Select Account Settings.

Click Qualtrics IDs.

navigating to qualtrics ids and viewing the different ids

Qtip: Account Settings has been redesigned. To view Qualtrics IDs, click Switch to older version.

Click on any one of your Libraries to find IDs for contact lists (called “panels” here), messages, and other library content.

Click on the name of any survey to find IDs for questions, quotas, response sets, and subgroups. The survey’s ID is listed next to the survey name.

Locating Qualtrics IDs by Inspecting the Element

In some cases, the parameters you’ll need to create your API request will require IDs that cannot be found in the Qualtrics IDs tab. Some examples of these parameters are UserID, GroupType, and DivisionID. If you’re implementing a Brand Administrator API request under the Users, Groups, or Divisions sections of our documentation, you’ll likely need to use the Inspect Element tool.

Inspect Element is a developer tool that allows you to see the HTML, CSS, and JavaScript that is currently on a webpage. When looking for Qualtrics IDs, we’ll only be concerned with the HTML of a webpage.

To access the Web Inspector

Qtip: You can inspect elements on any page inside of Qualtrics. For our purposes, we’ll be inside the Admin page looking for a parameter called UserID.

Navigate to the Admin page.

Click Users.

Search for the user by using any of the search criteria filters (Username, First Name, Last Name, etc.).

the search fields used to search for users

Right click on the username of the account and select Inspect Element.

Find the UserID for your user (it will start with UR_).

Double click on the UserID to copy.

Qtip: Qualtrics IDs are 15 character alphanumeric codes used inside of Qualtrics. Each one of these IDs starts with a prefix.

Here are the common IDs you’ll find by inspecting the element.

Qualtrics IDs: Prefix
UserID: UR_
UserType: UT_
GroupID: GR_
GroupType: GT_
DivisionID: DV_
ResponseID: R_
MessagesID: MS_
DistributionID: EMD_
SurveyID: SV_
MailingListID (RC): ML_
MailingListRecipientID (RC): MLRP_
ContactID (TA / XM Directory): CID_
MailingListID (TA / XM Directory): CG_

Locating Your Organization ID

Your Organization ID (also called Brand ID) can be located by following these instructions.

Locating Survey IDs

This section covers the easiest ways to locate survey IDs for both survey owners and Brand Administrators.

Locating Survey IDs for Survey Owners

Navigate to the Survey tab of your survey.

finding the survey ID in the web browser url

Look at the URL. The survey ID is in the URL and begins with SV_.

Locating Survey IDs for Brand Administrators

Navigate to the Admin page.

Select the Users tab.

Search for the user who owns the survey you’re interested in.

searching for a user and clicking their name

Click on the user’s username.

Select View Account Use Info.

the view account use info button when viewing a user

Click the name of the survey you’re interested in. This will open the preview version of the survey in a new tab.

the view account use info window of a user page. a list of surveys owned by the user is at the bottom of the window

Look at the survey’s URL. The survey ID is in the URL and begins with SV_.

Locating the Datacenter ID

You can find your datacenter ID when you are logged into Qualtrics. The datacenter is found in your Account Settings and is 2-3 letters and a number. For example, az1, au1, co1, or ca1.

Qtip: API calls will still work, but be much slower if you have the wrong datacenter. See this page for more details.

Click the user settings icon in the top right corner.

Select Account Settings.

Click Qualtrics IDs.

Qtip: Account Settings has been redesigned. To view Qualtrics IDs, click Switch to older version.

Find your Datacenter ID in the User section.

Locating the PoolID

The PoolID (also known as the DirectoryID) is used in API calls relating to XM Directory. To locate it, go to the Qualtrics IDs section of your Account Settings. More information on how to find your Qualtrics IDs can be found in the Locating Qualtrics IDs section.

You can also find the PoolID by opening XM Directory and looking at the browser URL. This ID is formatted as POOL_XXXXXXXXXXXXXXX.

in XM Directory, looking at the browser URL to find the Pool ID

Locating the Project ID of a Website and App Insights Project

The project ID, or “zone ID,” can be found by opening your Website & App Insights project and going to the Manage project tab. The project ID is at the bottom of the page.

website app insights project is open and showing the manage projects tab, where the project ID can be found at the bottom. the URL bar of the browser is also shown, and you can see where the Zone ID is in the URL bar

You can also find the project ID in the URL when you’re on almost any page of your project. This ID is formatted as ZN_XXXXXXXXXXXXXXX.

FAQs

What are the Qualtrics IDs for?

Qualtrics IDs have a variety of applications but are generally used for constructing API calls. If you are not a developer or working on integrations for your organization, you likely won’t need these IDs.

Why are the changes I made in the Rich Content Editor not showing up in my free / trial account?

The Rich Content Editor makes changes to question text by marking up the text with custom code (HTML). As a free account, custom code is not enabled in preview and active versions of the survey. This includes everything from changing font colors to embedding videos. To use the Rich Content Editor to its fullest extent, your account will need to be upgraded.

Why is my HTML, CSS, and JavaScript not working in my free / trial account?

As a free / trial account, custom code is not enabled and so you won’t see it in preview and active versions of the survey. To use custom code, your account will need to be upgraded.

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