Government experience management
Build a government that works for everyone
Discover what matters most to citizens and civil servants, as well as anyone using public health services. With Qualtrics, you get actionable feedback on a single Experience Management Platform™, helping you shape policy, improve public services and reduce costs.
Create a better government experience for citizens
Every year, 3 billion people use the Qualtrics’ Experience Management Platform™ to give feedback on everything from customer service to how they feel about their employer. In the public sector, it allows you to collect and analyse experience data – how people think and feel – and combine it with operational data. Analysed together, organisations can provide a holistic view of what is happening and make data-driven decisions to better serve the public. And it’s all powered by Qualtrics iQ, our predictive intelligence engine.