Employee listening is nearing its 100th birthday, yet we are currently standing at its most radical pivot point. We have moved from 1920s productivity studies to today’s multi-signal programs—but comprehensive data is now just the baseline. This session reveals what lies beyond the cutting edge. Drawing on data from thousands of customers and interviews with global EX experts, we provide a synthesized roadmap for the next century of listening. We’ll explore the high-stakes shift from reactive metrics to predictive, AI-driven insights and tackle the urgent ethical questions that follow. Discover exactly what leaders, practitioners, and vendors must do to transition from tracking history to shaping the future of work.

Speakers

Matt Evans

Qualtrics // Head of EX Product Science