Salesforce & Qualtrics: The shift to agentic listening
The traditional employee survey is officially hitting its limit—static questions can't capture the "why" behind how people feel. We are pioneering the next giant leap: Agentic Listening. In this session, discover how we are moving past transactional forms to use AI agents that conduct dynamic, natural conversations with employees. These agents don't just ask questions; they listen and follow up in real-time to uncover deep, unstructured insights. We'll show you how this conversational data is blended with your existing Qualtrics metrics to create a holistic, always-on feedback loop. Join us to see how we are partnering with Qualtrics to turn "taking a survey" into a meaningful dialogue that accelerates analysis and finally uncovers the true heart of the employee experience.
Speakers
AJ Maguire
Salesforce // Director, Employee Listening
Jamie Kroll
Salesforce // Director of Workforce Intelligence