3 min
Recognizing that women were being underserved by the fitness market, Sweat brought to life a groundbreaking digital experience built for women, by women. But as its network of global users grew rapidly, Sweat needed to develop an ever-evolving understanding of women’s needs—as well as the ability to deliver personalized journeys that reduce customer churn.
3 min
Recognizing that women were being underserved by the fitness market, Sweat brought to life a groundbreaking digital experience built for women, by women. But as its network of global users grew rapidly, Sweat needed to develop an ever-evolving understanding of women’s needs—as well as the ability to deliver personalized journeys that reduce customer churn.
MORE CUSTOMER STORIES
BMW
2 min
BMW’s reputation for driving performance in the automotive industry is second to none. But in the experience economy, you need more than one great experience to earn and keep loyal customers. BMW invested in Qualtrics XM to reengineer its CX program and drive increased repurchase and return service rates.
BMW’s reputation for driving performance in the automotive industry is second to none. But in the experience economy, you need more than one great experience to earn and keep loyal customers. BMW invested in Qualtrics XM to reengineer its CX program and drive increased repurchase and return service rates.
JetBlue
2 min
Since its inception, JetBlue has demonstrated an extraordinary commitment to exceeding its passengers’ expectations for value and comfort. From discovering purchase drivers to closing the loop on feedback, JetBlue wanted total control of itscustomer experience program. So JetBlue turned to Qualtrics.
Since its inception, JetBlue has demonstrated an extraordinary commitment to exceeding its passengers’ expectations for value and comfort. From discovering purchase drivers to closing the loop on feedback, JetBlue wanted total control of itscustomer experience program. So JetBlue turned to Qualtrics.
Under Armour
2 min
Under Armour knows that if you’re going to be a new player in an existing category, you need to come with breakthrough product that actually changes the game. And you can’t develop breakthrough product without experience data from actual customers. That’s why Under Armour turned to Qualtrics XM.
Under Armour knows that if you’re going to be a new player in an existing category, you need to come with breakthrough product that actually changes the game. And you can’t develop breakthrough product without experience data from actual customers. That’s why Under Armour turned to Qualtrics XM.
