Adam Bunker
Content Writer
Author Bio
Freelance copywriter, editor, creative strategist and all-around content wrangler with 15 years of print and digital experience.
Attributed articles
Article_
What is interaction analytics?
Article_
The consumer decision journey
Article_
The consumer decision journey
Article_
The consumer decision journey
Article_
Customer service KPI guide: Which metrics are most important?
Article_
Rage clicks: The secret to fixing frustrating UX
Article_
User experience analytics: How to find (and fix) UX issues at scale
Article_
Best contact center software solutions
Article_
Customer journey orchestration
Article_
Customer experience (CX) transformation
Article_
Using real-time feedback to drive employee experience outcomes
Article_