in a row
JetBlue is New York's Hometown Airline™, and a leading carrier in major cities across the U.S. JetBlue recently received its twelfth consecutive J.D. Power award for ranking “Highest in Customer Satisfaction among Low Cost Carriers in North America.” With 19,000 crew members working together, JetBlue carries more than 35 million customers a year to 96 cities in the U.S., Caribbean, and Latin America with an average of 925 daily flights.
End-to-End CX Solution
Evaluating Purchase Drivers,
Closing the Loop on Feedback
Director, CUSTOMER SUPPORT & INSIGHTS, Jetblue AIRWAYS
JetBlue + Qualtrics
“We are committed to turning customer feedback into real insights for the company and real benefits for the customer—we couldn’t do that without an innovative, end-to-end solution like Qualtrics.“