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Platform > Employee Experience > 360 Development

360 Degree Feedback Software

Use 360 feedback to develop your people at every level to power growth and innovation

With actionable feedback and insights that are personalized to each employee, 360 Development helps your talent build upon their skills, understand their individual challenges, and take the right actions to ultimately boost business impact.

Chart of 360 competencies with KPIs of engagement, experience gap, intent to stay, inclusion, and well-being

Supercharge your employees’ development—
without additional overhead

  • Jumpstart your development program using our expert-created, out-of-the-box development framework for senior leaders, people managers and individual contributors
  • Scale development programs more efficiently for more of your people, through automated nomination, evaluation and reporting workflows
  • Enable employees to own more of the 360 processes and reduce dependency on HR teams with the intuitive participant portal
LEARN MORE
An image of personalized development tips with half-pie charts tacking trust of others and expression of feelings An image of personalized development tips with half-pie charts tacking trust of others and expression of feelings



Empower employees to own their development and learning

  • Automatically aggregate 360 feedback into personalized subject reports that provide relevant insights to each employee based on their function and development plan
  • Link actions to specific learning resources within the flow of 360 feedback – including to LMS courseware, LinkedIn Learning and other third party content – to help employees start closing development
    gaps immediately
  • Ensure employees can give open and honest feedback without compromising confidentiality through anonymity thresholds

Image of toggles showing evaluator option and manager options within platform

Deliver highly tailored development programs
that drive positive change

  • Create flexible, customized workflows that best fit your organization’s needs by selecting unique evaluator, manager, and subject options —
    you decide the process, the content and how it’s reported
  • Deliver personalized reports for each employee, which include comprehensive feedback that is most relevant to their role and development plan
  • Design and use your own custom competencies that reflect your organization’s unique culture and values

Easily identify development gaps across your organization

  • Access aggregated 360 results in a centralized and
    flexible dashboard
  • Quickly understand development opportunities across scaled group such as functional teams or by role or level.
  • Identify, track and measure employee development programs over time using real-time analytics and powerful data visualization
  • Connect employee development outcomes with critical business metrics to prove ROI and development impact
Multiple bar charts next to each other showing core competencies and skill gaps

Get started now – request a demo today

Image of points of contact for an employee, including the candidate experience, onboarding experience, engagement, and exit feedback

Connect your 360 program with other employee listening tools from Qualtrics

360 Development connects with other solutions across the Qualtrics EmployeeXM platform to help you understand and take action on the broader employee experience

  • Based on engagement insights, senior leaders and managers can initiate a 360 assessment directly from their engagement dashboard to dive deeper into competencies that require further development
  • Connect 360 Development outcomes with insights from other employee Lifecycle moments to generate a comprehensive view of how employees are feeling about your organization at key points in time
  • Create a competitive advantage with optimized candidate and employee development experiences that enable you to attract, develop and retain the best talent possible

World-class 360 Development services

We work with a broad range of advisory and implementation partners with deep employee and leadership development expertise.

Our certified partners can help you create a new employee development program or scale an existing program to more levels of talent.

Our world-class services and consulting can work with your in-house teams to help you deliver a comprehensive development program that meets the unique needs of your organization and maximize your employee
development ROI.

What is 360 feedback?

360 feedback (aka multi-rater feedback) is a method of employee review that ensures every member of staff has the opportunity to receive performance (and developmental) feedback from their supervisor, manager and a set number of peers.

By taking a 360-degree approach to employee development and experience, organizations of all sizes can close talent gaps, increase organizational performance and bring teams closer together.

For example, they can quickly extend development programs to more employees without additional administrative overheads, and deliver employee development experiences that best meet their organization’s unique needs.

Through these personalized, data-driven and actionable insights, supervisors, managers and leaders empower employees at all levels to accelerate their careers, become better leaders, and improve their business impact. Plus, as 360-degree feedback draws information from multiple resources, it becomes significantly easier to uncover issues (or opportunities) that would have gone unnoticed.

Ultimately, with the right 360 feedback software, it becomes possible to analyze every stage of the employee journey, including the feedback shared, to devise truly effective action plans that bring out the most from your people and the business.

Learn more about 360 feedback

360 feedback FAQs


It’s vital because it enables organizations of all sizes to close talent gaps, empower employees (both in work and development) and increase operational performance at scale. A 360 review also helps to understand behaviors employees are exhibiting — but may not notice — and uncovers blindspots that are crucial to employee development.
At every opportunity — but ideally at the beginning of every quarter. Routine use of 360 feedback software (or tools) ensures that you’re constantly aware of gaps, opportunities and areas for improvement — both in the employee experience and operational capacity. It also ensures that employee feedback is heard, utilized and actioned.
It’s an effective tool for development because it allows each individual (or employee) to understand how their effectiveness is viewed by others, and provides a safe space for them to feed back to their managers. It’s ultimately a catalyst for development as it helps participants identify their strengths and weaknesses, and gives senior leaders a better understanding of where they can help.
Yes. These tools capture, collate and analyze anonymous responses from employees, creating a safe space for honesty about employee performance and areas of opportunity.