AI-powered customer experiences with a human touch

[Employee Experience] Qualtrics

Unlocking employee productivity in 2024

March 7, 2024 | 12:00 AM AEDT
March 7, 2024 12:00 AM March 7, 2024 12:00 AM Australia/Sydney Qualtrics Master Session 3: Unlocking employee productivity in 2024 Our 2024 Employee Experience Trends Report further validated the growing gulf between employee expectations and the productivity imperative. This session outlines an actionable roadmap to leverage emerging technologies - like AI - to drive engagement, empower leaders and unleash productivity in 2024. \n\nhttps://www.qualtrics.com/en-au/reimagining-human-experiences-with-ai/session-3/ Add to Calendar Watch Now

[Strategy & Research] Qualtrics

AI-fueled innovation takes research to new heights

March 7, 2024 | 12:00 AM AEDT
March 7, 2024 12:00 AM March 7, 2024 12:00 AM Australia/Sydney Qualtrics Master Session 4: AI-fueled innovation takes research to new heights Our 2024 Strategy & Research Trends Report further validated the use of AI amongst researchers to analyse multi-source, ever larger amounts of data. This session outlines an actionable roadmap to use emerging technologies - like AI and digital qualitative methods - to speed up, scale up, and drive greater ROI through your research in 2024. \n\nhttps://www.qualtrics.com/en-au/reimagining-human-experiences-with-ai/session-4/ Add to Calendar Watch Now

[Keynote] Airbnb

The Future of AI: Impacts on customers, employees and your business

March 7, 2024 | 12:00 AM AEDT
March 7, 2024 12:00 AM March 7, 2024 12:00 AM Australia/Sydney Qualtrics Master Session 1: The Future of AI: Impacts on customers, employees and your business The last five years have seen breakthroughs in Artificial Intelligence (AI) at an unprecedented rate, with a host of new systems and applications emerging that go far beyond what was possible only a decade ago.

Prepare your business for the continuing AI revolution and think of new ways to utilise AI for enhanced customer and employee experiences. AI brings a host of benefits including increased productivity, faster decision making and the ability to consolidate and highlight data.

In this session, Adam Cheyer discusses how businesses can augment their existing CX and EX – making these experiences richer, faster and more efficient. Businesses can embrace AI and take your customers on the journey to overcome hesitancy, trust and ethics with AI – to ensure AI is embraced, adopted and used successfully.\n\nhttps://www.qualtrics.com/en-au/reimagining-human-experiences-with-ai/session-1/ Add to Calendar Watch Now