AI-fueled innovation takes research to new heights

[Keynote] Airbnb

The Future of AI: Impacts on customers, employees and your business

March 7, 2024 | 12:00 AM AEST
March 7, 2024 12:00 AM March 7, 2024 12:00 AM Australia/Sydney Qualtrics Master Session 1: The Future of AI: Impacts on customers, employees and your business The last five years have seen breakthroughs in Artificial Intelligence (AI) at an unprecedented rate, with a host of new systems and applications emerging that go far beyond what was possible only a decade ago.

Prepare your business for the continuing AI revolution and think of new ways to utilise AI for enhanced customer and employee experiences. AI brings a host of benefits including increased productivity, faster decision making and the ability to consolidate and highlight data.

In this session, Adam Cheyer discusses how businesses can augment their existing CX and EX – making these experiences richer, faster and more efficient. Businesses can embrace AI and take your customers on the journey to overcome hesitancy, trust and ethics with AI – to ensure AI is embraced, adopted and used successfully.\n\nhttps://www.qualtrics.com/en-au/reimagining-human-experiences-with-ai/session-1/ Add to Calendar Watch Now

[Customer Experience] Qualtrics

AI-powered customer experiences with a human touch

March 7, 2024 | 12:00 AM AEST
March 7, 2024 12:00 AM March 7, 2024 12:00 AM Australia/Sydney Qualtrics Master Session 2: AI-powered customer experiences with a human touch Our 2024 Consumer Trends Report further validated that legacy listening programs alone are no longer enough and businesses struggle to balance digital and human interactions. This session outlines an actionable roadmap to leverage emerging technologies – like AI – to deliver bottom line impact in 2024.\n\nhttps://www.qualtrics.com/en-au/reimagining-human-experiences-with-ai/session-2/ Add to Calendar Watch Now

[Employee Experience] Qualtrics

Unlocking employee productivity in 2024

March 7, 2024 | 12:00 AM AEST
March 7, 2024 12:00 AM March 7, 2024 12:00 AM Australia/Sydney Qualtrics Master Session 3: Unlocking employee productivity in 2024 Our 2024 Employee Experience Trends Report further validated the growing gulf between employee expectations and the productivity imperative. This session outlines an actionable roadmap to leverage emerging technologies - like AI - to drive engagement, empower leaders and unleash productivity in 2024. \n\nhttps://www.qualtrics.com/en-au/reimagining-human-experiences-with-ai/session-3/ Add to Calendar Watch Now