Certification | Qualtrics

Qualtrics Certification

Design and execute
winning insight programs
Be the most trusted voice in the decision room

Becoming Qualtrics Certified is not a token achievement—it tells the world you can skillfully use insights to drive growth and overcome organizational challenges. With the experience you’ll gain, no research question or problem will be too complex for you to dive into the data and design a solution.

As you advance through the program, you’ll earn a series of credentials that put you on the map as an expert in Qualtrics best practices as well as insight program design and methodology.

Start your Qualtrics Certification Training

Bronze Insight Professionals have a comprehensive understanding of the Insight Platform’s core features and navigate the platform with confidence.

This course focuses on

  • Creating customized survey experiences for respondents
  • Reaching broad groups of respondents through multiple distribution channels (emails, links, and social media)
  • Quickly analyzing data to gather initial insights

Silver Insight Professionals bring additional insights to the table with their thorough knowledge of key Qualtrics features.

This course focuses on

  • Preventing survey fatigue by minimizing repetition
  • Distributing surveys via SMS text messaging
  • Identifying meaningful insights by effectively filtering and visualizing data
  • Building compelling reports that convey key findings

Prerequisite: Insight Professional – Bronze Certification

Gold Insight Professionals know the Qualtrics Insight Platform inside and out. They are go-to resources for their organizations.

This course focuses on

  • Gaining insights from global respondents by localizing surveys
  • Controlling survey access and the survey experience
  • Integrating Qualtrics with other platforms
  • Administrating Qualtrics within the organization

Prerequisite: Qualtrics Insight Professional – Silver Certification

Customer Experience Insight Experts are vital to driving measurable increases in customer satisfaction and loyalty throughout their organization.

This course focuses on

  • Designing projects that ask the right questions and extract key insights from customers
  • Building role-based, optimized dashboards that allow real-time customer insights to be shared across the organization
  • Executing closed-loop feedback processes to ensure no customer is left unsatisfied

Prerequisite: Qualtrics Insight Professional – Gold Certification

Market Research Insight Experts give organizations a competitive edge by knowing and anticipating the needs of their markets.

This course focuses on

  • Designing projects that ask the right questions and extract key insights from markets
  • Building comprehensive, tailored reports to share insights across any part of the organization
  • Executing continuous and targeted follow-up to track the ever-changing needs of markets

Prerequisite: Qualtrics Insight Professional – Gold Certification

Employee Insight Experts help their organizations build world-class teams by catalyzing measurable increases in employee satisfaction and drive.

This course focuses on

  • Designing projects that ask the right questions and extract key insights from employees
  • Building role-based, optimized dashboards that keep leaders in tune with their teams
  • Executing action plans and follow-ups to ensure teams become stronger and more effective

Prerequisite: Qualtrics Insight Professional – Gold Certification

Insight Architects design and execute world-class insight programs that drive growth and solve key organizational challenges. They leverage best practices and the full capabilities of the entire suite of Qualtrics solutions to connect data from customers, employees, and markets. They deliver insights that provide a holistic view of where organizations are and where they should go.

Prerequisites

  • Qualtrics Insight Expert – CX, and
  • Qualtrics Insight Expert – MR, and
  • Qualtrics Insight Expert – EI Certifications

Qualtrics Certification Levels


Qualtrics Insight Professional Bronze

Bronze Insight Professionals have a comprehensive understanding of the Insight Platform’s core features and navigate the platform with confidence.

Read More >

Bronze Insight Professionals have a comprehensive understanding of the Insight Platform’s core features and navigate the platform with confidence.

This course focuses on

  • Creating customized survey experiences for respondents
  • Reaching broad groups of respondents through multiple distribution channels (emails, links, and social media)
  • Quickly analyzing data to gather initial insights

Qualtrics Insight Professional Silver

Silver Insight Professionals bring additional insights to the table with their thorough knowledge of key Qualtrics features.

Read More >

This course focuses on

  • Preventing survey fatigue by minimizing repetition
  • Distributing surveys via SMS text messaging
  • Identifying meaningful insights by effectively filtering and visualizing data
  • Building compelling reports that convey key findings

Prerequisite: Insight Professional – Bronze Certification


Qualtrics Insight Professional Gold

Gold Insight Professionals know the Qualtrics Insight Platform inside and out. They are go-to resources for their organizations.

Read More >

This course focuses on

  • Gaining insights from global respondents by localizing surveys
  • Controlling survey access and the survey experience
  • Integrating Qualtrics with other platforms
  • Administrating Qualtrics within the organization

Prerequisite: Qualtrics Insight Professional – Silver Certification


Qualtrics INSIGHT EXPERT CX

Customer Experience Insight Experts are vital to driving measurable increases in customer satisfaction and loyalty throughout their organization.

Read More >

This course focuses on

  • Designing projects that ask the right questions and extract key insights from customers
  • Building role-based, optimized dashboards that allow real-time customer insights to be shared across the organization
  • Executing closed-loop feedback processes to ensure no customer is left unsatisfied

Prerequisite: Qualtrics Insight Professional – Gold Certification


Qualtrics INSIGHT EXPERT EI

Employee Insight Experts help their organizations build world-class teams by catalyzing measurable increases in employee satisfaction and drive.

Read More >

This course focuses on

  • Designing projects that ask the right questions and extract key insights from markets
  • Building comprehensive, tailored reports to share insights across any part of the organization
  • Executing continuous and targeted follow-up to track the ever-changing needs of markets

Prerequisite: Qualtrics Insight Professional – Gold Certification


Qualtrics INSIGHT EXPERT MR

Market Research Insight Experts give organizations a competitive edge by knowing and anticipating the needs of their markets.

Read More >

This course focuses on

  • Designing projects that ask the right questions and extract key insights from employees
  • Building role-based, optimized dashboards that keep leaders in tune with their teams
  • Executing action plans and follow-ups to ensure teams become stronger and more effective

Prerequisite: Qualtrics Insight Professional – Gold Certification


Qualtrics INSIGHT ARCHITECT

Insight Architects design and execute world-class insight programs that drive growth and solve key organizational challenges. They leverage best practices and the full capabilities of the entire suite of Qualtrics solutions to connect data from customers, employees, and markets. They deliver insights that provide a holistic view of where organizations are and where they should go.

Read More >

Prerequisites

  • Qualtrics Insight Expert – CX, and
  • Qualtrics Insight Expert – MR, and
  • Qualtrics Insight Expert – EI Certifications
Start Qualtrics Certification today

Starting Qualtrics Certification is easy—begin by selecting the training program that’s right for you. All training programs come with access to the same online materials and include the cost of the exam.

Self Study

$500

per person

Prepare for the exam at your own pace.



REGISTER

INSIGHT SUMMIT ‘17

$699

per person + cost of registration

Go through Certification at the biggest insight conference in the world!

REGISTER

In-Person Training

$5,000

up to 12 people

Receive a full day of expert instruction and training at your organization.

REGISTER
Everything you need to succeed in one place

As a registered participant, you’ll receive access to a unique Certification account where you’ll

Access all training materials

Schedule and take exams

Keep track of your progress

Purchase new courses

LEARN best practices for conducting world-class research with the Qualtrics Insight Platform.

DESIGN targeted projects that collect abundant insights from customers, markets, and employees.

EXECUTE multi-level insight programs that help organizations gain a holistic understanding of where they are and where they should go.

Questions about Qualtrics Certification? Contact us.