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5 unexpected steps to improving customer experience

Join us as Jeanne Bliss, 5 time Chief Customer Officer and author of Would You Do That to Your Mother?, invites us to rise above the mechanics of our jobs and explore what we can really do to improve customer’s lives. Learn Jeanne’s 5 steps for improving customer experience and how companies like yours are implementing these principles.

What you'll learn from this webinar

  • How to rise above the mechanics of the day-to-day and deliver impactful customer experiences, with examples of how companies enable their employees
  • How to build a customer-centric culture that leads to business growth
  • The “make mom proud” standard of customer experience

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Jeanne Bliss

Founder and President

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