LOGICIEL DE GESTION DE L'EXPÉRIENCE COLLABORATEUR

Réduire la fracture entre écoute et leadership

Vos collaborateurs savent ce qui fonctionne et ce qui ne fonctionne pas. Le logiciel de gestion de l'expérience collaborateur de Qualtrics vous aide à les écouter, à les comprendre et à transformer leurs avis en mesures concrètes qui améliorent les performances dans l'ensemble de votre organisation.

Deux collaboratrices consultent une tablette ; Qualtrics affiche 74 % d'avis positifs et un retour négatif sur la direction avec 157 commentaires.
Trusted by leading brands

Chart the course, and lead the way

Transformation liée à l'IA, évolution des effectifs, nouvelles attentes : vos équipes doivent s'adapter à des changements constants tout en voyant leur engagement s'éroder. Les enquêtes annuelles ne vous révèlent les problèmes qu'avec plusieurs mois de retard. Lorsque ces informations parviennent enfin aux décideurs, vos meilleurs éléments sont déjà en train de passer des entretiens ailleurs. Les entreprises qui accompagnent leurs collaborateurs tout au long de la transformation en sortent gagnantes. Les autres sont à la traine.

73%

of senior leaders predict more change next year 

4x

greater intent to quit when feedback isn’t acted on

+25 pts

higher engagement with increased employee listening

47 200 signaux trimestriels répartis en enquêtes d'opinions 34 %, avis en continu 28 %, points de contrôle 22 %, signaux passifs 16 %.

Ce qui distingue Qualtrics

Hear the whole story

Qualtrics recueille l'ensemble des avis de vos effectifs. Vos managers reçoivent des informations personnalisées et des actions recommandées. Vos dirigeants disposent de données stratégiques sur les effectifs qui démontrent le ROI des initiatives. Et grâce à des effectifs plus engagés, vous offrez également une meilleure expérience client.

Everything you need to build high-performing teams

Transform how you listen, learn, and lead with a holistic suite of employee experience management tools designed for outcomes.

Qualtrics 360 Development Feedback workflow showing a survey response trigger feeding into a conditional decision branch.
360 Development Feedback

Scale your development programs with expert frameworks for senior leaders, managers, and individual contributors. Evidence-based analytics prove ROI.

Qualtrics Pulse Dashboard showing a 74% score with an upward trend, alongside a four-step program setup checklist.
Employee Engagement & Pulse Surveys

Improve retention and productivity by turning real-time insights into a better employee experience

Qualtrics onboarding listening schedule showing three auto-triggered touchpoints across the first 90 days: Day 1 check-in, Week 1 survey, and 30-day review.
Employee Lifecycle Management

Turn employee experience into a competitive advantage by capturing insights when they matter most and drive action before it's too late.

Two cards for Chicago Mag Mile: 482 weekly guest signals across five channels, with speed of service and staff recognition driving a 3.4x return visit rate.
Connected Experiences

Link employee experience data to customer outcomes and business performance. Prove the direct impact of engagement on the metrics that matter.

Employee lifecycle dashboard showing scores across four stages — candidate (74), onboarding (55), engagement (61), and development (76) — with onboarding flagged as the key improvement area.
Lifecycle Intelligence

Connect the dots from candidate experience through onboarding, development, and retention. Spot issues before they become exits.

Predictive flight risk card flagging West Coast senior engineers as high risk due to declining engagement, stalled mobility, and below-market compensation signals.
Enhanced Actioning

Instantly analyze thousands of comments to surface trending issues. Personalized insights and action recommendations guide every leader.

An elevated state for working

Le programme centralisé d'expérience collaborateur de l'État de l'Iowa a mis en place des boucles d'avis exploitables qui ont permis d'améliorer l'engagement et la productivité.

20%

Increase in trust in leadership within six months

14%

Increase in satisfaction with manager communication

+7 pts

YOY participation in pulse surveys

État de l'Iowa

Outcomes you can achieve

Qualtrics delivers unified customer experience management that bridges the gap between knowing what customers need and automatically delivering it.

Predictive flight risk card flagging West Coast senior engineers as high risk due to declining engagement, stalled mobility, and below-market compensation signals.
Reduce attrition

Identify flight risk early and intervene with confidence to retain employees.

Alert card flagging a productivity risk in Engineering West Region: manager effectiveness down 18pts over 60 days, with a 23% productivity decline predicted next quarter.
Boost team performance

Personalized recommendations show managers where to focus for maximum impact.

A Qualtrics predictive signal card warning that disengagement risk is rising in the Sales Pacific Region due to three key drivers, with performance impact projected within 45 days.
Build winning culture

Measure what matters. Track progress against the world’s largest set of EX benchmarks.

Two Qualtrics executive summary cards showing retention up 12%, productivity up 19%, and customer metrics up 7 points, alongside a board-ready HR business case attributing $4.2M in retention savings to engagement programs.
Make faster decisions

Real-time dashboards keep leadership aligned on what's working and what needs attention.

Ready to turn employee engagement into a winning strategy?

See how Qualtrics helps HR teams and people leaders turn sentiment into action.

Foire aux questions