Education experience management
Build the institution your community keeps choosing
Turn every interaction—with students, teachers, staff, faculty and families—into insight. Spot key struggles in their journey, replace guesswork with prioritized actions and eliminate points of friction real-time, ensuring your institution delivers on its promise.
The best student outcomes begin with student experience
Connected data means sharper insights, faster action, and outcomes you can actually measure.
Replace fragmented feedback with one clear picture of what’s working
When student, family, faculty, and staff feedback lives in one place, you stop guessing what’s working, and start acting on it at every stage of the journey.
See enrollment and retention risks before they become real
A complete picture doesn't just show you where you are, it shows you where you're headed. Spot which students need a nudge, which programs are losing ground, and where to act before the numbers move.
Turn what's working in one school into a blueprint for all of them
When you can see the full picture across every campus, department, or district, the wins stop being isolated. You find the pattern and how to scale it.
One platform for the complete education journey
One platform for the complete education journey
Student, family, and employee feedback from every channel—unifying surveys, digital touchpoints, and institutional systems so your teams can act when it matters most.
Listen everywhere experience happens
Listen everywhere experience happens
- Capture feedback the moment it occurs: in class, online, at events, through support channels
- Connect survey data with focus groups, operational data, academic data, digital behavior, ticketing systems, call center conversations, and social sentiment
- Give every stakeholder a voice that actually reaches decision-makers
Know what’s shaping student outcomes
Know what’s shaping student outcomes
- Surface patterns across the community feedback to identify where engagement is rising and where it needs attention
- Identify how employee engagement connects to student outcomes, and address what’s causing attrition before it affects the students those teachers serve
- Identify which interventions actually move engagement, retention, and other success metrics
Close loops that build lasting trust
Close loops that build lasting trust
- Route critical issues to the right team member in real-time
- Trigger personalized outreach to students and families when there are signs of disengagement
- Show families and staff their feedback creates visible change
See what drives student success: from enrollment to alumni engagement
Connect the complete student journey: from prospective student research through alumni engagement. Understand what drives enrollment decisions, where academic and personal support gaps exist, and which experiences build lifelong institutional loyalty.
- Unify data across systems (e.g., LMS, SIS) and pair with experience data for a holistic view of admissions, academics, student services, and alumni experiences
- Identify at-risk students before they disengage and connect them with the right support
- Launch quickly with pre-built listening programs for annual student and family engagement, so your institution starts with a proven methodology, not a blank survey
Build destination districts that families and employees choose
Give students, families, teachers, and staff a channel to be heard. Surface the patterns affecting learning outcomes, safety, and community trust: from operational efficiency to program evaluation. Build district priorities that reflect your community’s real needs.
- Connect family feedback with teacher insights to improve student outcomes and inform district-wide strategic planning
- Streamline program evaluation and grant compliance, with the analytics that demonstrate real impact and support sustainable funding
- Reduce teacher turnover by identifying what’s driving disengagement, and acting on it before good teachers leave
Built for education's highest standards
Built for education's highest standards
Keep student and staff data secure on an enterprise-grade platform. We're FedRAMP High, HITRUST, ISO 27001, and ISO 42001 certified with GDPR and HIPAA compliance—giving you the controls you need for education regulations.
Authorizations and certifications
Authorizations and certifications
Related Resources
Ready to make your institution the one students and families keep choosing?
See how 1,800+ education institutions use Qualtrics to improve enrollment, strengthen retention, and build lasting trust with the students and families they serve.