Community Pulse Solution

With Community Pulse, regularly collecting and acting on meaningful resident feedback is easier than ever

• Community Pulse is a ready-to-go solution built specifically for government agencies to quickly reach more residents, using pre-validated survey templates and reporting dashboards built by government and research experts.
• Using the pre-validated survey instrument as a starting place, you can add or modify questions to fit your community’s unique circumstances or your government’s needs.
• Community Pulse helps you understand your residents’ experiences and what drives their quality of life, so you can make strategic decisions with the confidence you’re acting on what matters most to your community.

Authentically engage your community, surface insights in real time, and act on what matters

Government agencies engage communities so they can understand what matters most to residents. But too often, leaders have to rely on static data that’s slow to collect, cumbersome to analyze, and costly to update. Governments also face difficulties in reaching all residents, and gathering feedback that is inclusive and representative of their communities.

Community Pulse is a validated, ready-to-go engagement solution purpose-built for government agencies, complete with a pre-designed survey and dashboard. With Community Pulse, you can listen, understand, and act on what matters most to your community, with minimal resources and no research expertise required.

Inclusive by design

Governments cannot build trust or advance equity without understanding the experiences of all of their community members, especially those who face barriers in engaging with services.

With a special emphasis on Diversity, Equity, Inclusion and Belonging (DEIB) content, auto-language detection and translation, a wide range of distribution methods, and solutions that meet Web Content Accessibility Guidelines (WCAG) standards, this solution is built to meet resident needs.