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Take HSBC experiences to the next level

It is clear that Comcast understands the importance of putting its millions of customers and 190,000 employees at the heart of everything it does. As Qualtrics, we are excited to play our role as a potential partner to raise the bar even higher. We look forward to the opportunity to help you shape the future of entertainment that delivers long term shareholder value, by delivering innovation to your customers and driving positive impact for your people and communities.

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The XM System of Action


Qualtrics makes it easy to collect feedback from customers, employees, suppliers, partners, or any other stakeholder using the channels they prefer.


Using advanced text and voice analytics, Qualtrics automatically surfaces hidden insights buried deep in customer feedback.


With powerful AI and machine learning, Qualtrics generates recommended actions, then automatically routes them to the people in the best position to affect change.

XM Institute Research Reports

Temkin Group joined Qualtrics to create the XM Institute to help you design, deliver and mature your XM programs. You can access some of these reports here. For all research, tools and blog posts, XM Professionals Network, XM training and certification, visit

In just one year, Qualtrics has helped us to make huge improvements in customer satisfaction. Our NPS improvements are through the ceiling because now our customer service staff feel responsible for the customer’s experience.


Customer experience Director, Delivery Hero

Why Qualtrics for Comcast?



of the Fortune 100
use Qualtrics



triggered for



on our
product (TEI Report)



in Enterprise Feedback
Management Experience by G2 in Spring 2020



in 100+ countries



in Employee Experience
Management by

Comcast, join the thousands of the world's best technology brands who have turned to Qualtrics

Meet with Tom

Ben Harris, Financial Services Sector Director

M: (404) 683-1744

My name is Thomas Morrison, and I help media organizations optimize the research process by combining state of the art technology with world-class consultation. I’m based in Atlanta and would love to catch up at a Falcons game.

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