Europe's experience management event

Discover how the world’s most iconic organisations design and deliver breakthrough experiences for their customers and employees.

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2019 Speakers

Sir Ranulph
Fiennes

Explorer

Ryan
Smith

Qualtrics

Adaire
Fox-Martin

SAP

Julie Larson
Green

Qualtrics

Stephen
Bender

Disney Institute

Stan
Sthanunathan

Unilever

Felicity
Holdgate

Allianz

Bruce
Temkin

Qualtrics

Laura
Farrelly

Barclays

Agenda

22 April 2020

8:30am - 10:00am

Registration and breakfast

10:00am - 12:30pm

Main stage keynotes

12:30pm - 2pm

Lunch

2pm - 5pm

Breakout sessions

5pm - 6.30pm

Evening reception

Experience everything at X4

The Main Stage

Be inspired by Experience Management. Hear from a world-leading experience brand and one out-of-this-world personality, plus some of Qualtrics’ leading thinkers.

Breakout Sessions

Delve deeper into XM. Join our brand-new style of breakout - based on your 2019 feedback - to hear detailed customer stories and in-depth masterclasses run by our team of XM Scientists.

Networking, Naturally

Expand your XM network. Build relationships and share ideas with executives and XM visionaries from across Europe.

Live Entertainment

Join your fellow XM leaders for an evening reception, with fantastic food and drink, a view over the River Thames, plus performances by top entertainers.

FAQs

This year we’re delighted to host you at the InterContinental at The O2 which is located at 1 Waterview Dr, London SE10 0TW

Registration for X4 London opens at 8:30am on the 22nd April – check in early to avoid the queues and enjoy breakfast with us before the main stage events begin.

This event is free to attend for leaders in customer experience, HR, marketing, product development, brand management and market research.

BY TUBE:
Nearest station: North Greenwich on the Jubilee line, a 5-minute walk away

BY RIVER BUS:
North Greenwich Pier, a 7-minute walk away.

BY AIR (driving distance):
London City Airport – 20 minutes
London Gatwick Airport – 70 minutes
London Heathrow Airport – 90 minutes

Yes, we have a rate for a superior room inclusive of breakfast and VAT of £269. Availability is limited, please book directly here.

Yes, car parking charges apply as follows:
  • £15 up to 12 hours
  • £24 for stays between 12 and 24 hours

In the weeks leading up to the event, we’ll send out a pre-event survey – please specify in your response any dietary needs or allergies. You can also let us know by sending an email to x4europe@qualtrics.com

The recommended attire for X4 London is business casual.

If you have any other questions or suggestions, email x4europe@qualtrics.com