Discover how the world’s most iconic organisations design and deliver breakthrough experiences for their customers and employees.
Sir Ranulph Fiennes
Julie Larson Green
8:30am - 10:00am
Registration and breakfast
10:00am - 12:30pm
Main stage keynotes
12:30pm - 2pm
2pm - 5pm
5pm - 6.30pm
Be inspired by Experience Management. Hear from a world-leading experience brand and one out-of-this-world personality, plus some of Qualtrics’ leading thinkers.
Delve deeper into XM. Join our brand-new style of breakout - based on your 2019 feedback - to hear detailed customer stories and in-depth masterclasses run by our team of XM Scientists.
Expand your XM network. Build relationships and share ideas with executives and XM visionaries from across Europe.
Join your fellow XM leaders for an evening reception, with fantastic food and drink, a view over the River Thames, plus performances by top entertainers.