Discover how the world’s most iconic brands create amazing customer and employee experiences by uncovering unique and actionable insights.
We’re back for another year.
And we’re going big for 2019.
More big-name speakers
More expert workshops
More industry leaders
More entertainment
We'll be announcing our 2019 speaker line-up shortly with some of the industry leaders and big name brands making pioneering experience breakthroughs. As a taster, here's just a few of the names who joined us in 2018:
ryan
smith
CEO and co-founder // Qualtrics
kim
scott
CEO Coach & NYT Best-Selling Author
dr. peter
lovatt
Delightfully Irreverent Dance Psychologist
carl
tabisz
Senior Engagement Manager // Asda
orla
dolan
CEO // Breakthrough Cancer Research
amy
vetter
Digital Insights Manager // Samsung
keith
fletcher
Head of Customer Experience // E’ON
julie larson
green
Chief Experience Officer // Qualtrics
jose antonio
lombardia
CMO // DIA
loraine de
vries-brilman
Customer Service Manager // Euroflorist
matthew
geeleher
Quantitative Research Lead // Linney Group
carol
haney
Principal Data Scientist & Research Methodologist // Qualtrics
sarah
marrs
Fortune 500 Consultant & Employee Feedback Expert // Qualtrics
dave
vannette
Stanford PhD Survey Methodologist, Head of Qualtrics Methodology Lab
liz
lesemann
Group Research Manager // YOOX Net-A-Porter Group
mainstage
speakers
Innovators, industry leaders and big name brands will take the stage to share their stories about crafting some of the world’s most famous experiences. From trends in the experience economy to practical advice to help you craft first-class experiences, you’ll be learning from the very best.
networking,
naturally
Mix and mingle with industry game changers and like-minded thought leaders.
world-class
entertainment
Enjoy live music and entertainment during the day and at our evening reception. Last year we created four immersive themed experience rooms including a circus and a casino. Stay tuned for more updates on our 2019 entertainment.
This year we are delighted to host you at the InterContinental at the O2 which is located at 1 Waterview Dr, London SE10 0TW.
Registration for X4 Europe opens at 8:30am on the 17th April - check in early to avoid the queues and enjoy breakfast with us before the mainstage events begin.
This event is free to attend for leaders in customer experience, HR, marketing, product development and brand management.
LONDON UNDERGROUND:
North Greenwich, 5 mins walk
RIVERBUS:
North Greenwich Pier, 7 mins walk
BY AIR: (driving distance)
London City Airport, 20 mins
London Gatwick Airport, 70 mins
London Heathrow Airport, 90 mins
Car parking charges apply as folows:
£15 up to 12 hours
£24 for stays between 12 and 24 hours
£24 for stays in excess of 24 hours
In the weeks leading up to the event, we’ll send out a pre-event survey - please specify in your response any any dietary needs or allergies. You can also let us know by sending an email to x4europe@qualtrics.com
The recommended attire for X4 Europe is business casual.
Reach out to x4europe@qualtrics.com for additional questions, suggestions, and anything else what will blow your mind.
