THE EXPERIENCE MANAGEMENT ROOM - 2.00-5.00PM

Discover how your business can thrive in the experience economy

At X4 London, hear from the Qualtrics XM Institute on how you can deliver superior experiences for customers and employees.

Join the XM Institute room to:

  • Discover how you transform your organisation around Experience Management
  • Get a clear plan for how you deliver breakthrough experiences in your organisation
  • Connect with senior XM leaders from some of the world’s biggest brands
  • Build the business case for greater investment in XM
image

2019 Speakers


Sir Ranulph
Fiennes

Explorer

Ryan
Smith

Qualtrics

Adaire
Fox-Martin

SAP

Julie Larson
Green

Qualtrics

Stephen
Bender

Disney Institute

Stan
Sthanunathan

Unilever

Felicity
Holdgate

Allianz

Bruce
Temkin

Qualtrics

Laura
Farrelly

Barclays

Agenda


22 April 2020

8:30am - 10:00am

Registration and breakfast

10:00am - 12:30pm

Main stage keynotes

12:30pm - 2pm

Lunch

2pm - 5pm

Breakout sessions

5pm - 6.30pm

Evening reception

Experience everything at X4


The Main Stage


Be inspired by Experience Management. Hear from a world-leading experience brand and one out-of-this-world personality, plus some of Qualtrics’ leading thinkers.

Breakout Sessions


Delve deeper into XM. Join our brand-new style of breakout - based on your 2019 feedback - to hear detailed customer stories and in-depth masterclasses run by our team of XM Scientists.

Networking, Naturally


Expand your XM network. Build relationships and share ideas with executives and XM visionaries from across Europe.

Live Entertainment


Join your fellow XM leaders for an evening reception, with fantastic food and drink, a view over the River Thames, plus performances by top entertainers.

FAQs


This year we’re delighted to host you at the InterContinental at The O2 which is located at 1 Waterview Dr, London SE10 0TW
Registration for X4 London opens at 8:30am on the 22nd April – check in early to avoid the queues and enjoy breakfast with us before the main stage events begin.
This event is free to attend for leaders in customer experience, HR, marketing, product development, brand management and market research.
BY TUBE:
Nearest station: North Greenwich on the Jubilee line, a 5-minute walk away

BY RIVER BUS:
North Greenwich Pier, a 7-minute walk away.

BY AIR (driving distance):
London City Airport – 20 minutes
London Gatwick Airport – 70 minutes
London Heathrow Airport – 90 minutes
Yes, we have a rate for a superior room inclusive of breakfast and VAT of £269. Availability is limited, please book directly here.
Yes, car parking charges apply as follows:
  • £15 up to 12 hours
  • £24 for stays between 12 and 24 hours
In the weeks leading up to the event, we’ll send out a pre-event survey – please specify in your response any dietary needs or allergies. You can also let us know by sending an email to x4europe@qualtrics.com
The recommended attire for X4 London is business casual.
If you have any other questions or suggestions, email x4europe@qualtrics.com