Adam Bunker Content Writer Author Bio Freelance copywriter, editor, creative strategist and all-around content wrangler with 15 years of print and digital experience. Attributed articles Article_ Understanding government customer experience in state, local, and federal agencies Learn More Article_ Website funnel analysis: How to boost your conversion rate Learn More Article_ Using conversation analytics effectively Learn More Article_ Social media monitoring: A best practice and strategy guide Learn More Article_ Social media monitoring: A best practise and strategy guide Learn More Article_ Social media monitoring: A best practice and strategy guide Learn More Article_ Customer data types and collection methods explained Learn More Article_ Customer data types and collection methods explained Learn More Article_ Customer data types and collection methods explained Learn More Article_ Customer experience optimization: How to build journey-centric CX Learn More Article_ Customer Intelligence Analytics: Definition, Benefits & Strategy Learn More Article_ Customer service recovery and how to win back unhappy customers Learn More Load More