Adam Bunker
Content Writer
Author Bio
Freelance copywriter, editor, creative strategist and all-around content wrangler with 15 years of print and digital experience.
Attributed articles
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Customer care: Definition, benefits & best practices
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Generative AI in customer service: The future of the contact center?
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Customer retention: Definition and best practices
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Conversational AI: Exploring the future of customer experience management
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Customer service experience: What it is and why it matters
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Customer service experience: What it is and why it matters
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Customer service experience: What it is and why it matters
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Customer experience metrics - how to measure CX
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Customer experience metrics - how to measure CX
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Customer experience metrics - how to measure CX
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Using conversation intelligence to transform your customer experience
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