Adam Bunker Content Writer Author Bio Freelance copywriter, editor, creative strategist and all-around content wrangler with 15 years of print and digital experience. Attributed articles Article_ Customer service recovery and how to win back unhappy customers Learn More Article_ Customer service recovery and how to win back unhappy customers Learn More Article_ Using AI to create unrivaled customer experiences Learn More Article_ Using AI to create unrivalled customer experiences Learn More Article_ Using AI to create unrivalled customer experiences Learn More Article_ How to build and use customer profiles Learn More Article_ Empathy statements for customer service Learn More Article_ Empathy statements for customer service Learn More Article_ Empathy statements for customer service Learn More Article_ Understanding omnichannel customer service Learn More Article_ Customer care: Definition, benefits & best practices Learn More Article_ Customer care: Definition, benefits & best practices Learn More Load More