Turn your hiring funnel into a magnet for top talent
In today's fierce talent market, a single poor candidate experience can cost you your next great hire – and damage your employer brand for years to come. Yet most organizations are flying blind, unable to spot issues until it's too late, relying on scattered candidate feedback and gut feelings rather than actionable intelligence. Modern candidate experience management isn't just about gathering feedback – it's about having the real-time insights and tools to transform your hiring funnel into a competitive advantage.
The world's
best brands
choose
Qualtrics
Today's reality
Hiring pressure
Despite ramping up recruiting budgets, salaries, and benefits, 75% of HR leaders still face a talent crisis
Limited ability to measure impact
The daunting task of effectively connecting the candidate experience with the long-term employee experience for enhanced retention and satisfaction remains an ongoing obstacle in talent management
Complicated hiring processes
The persistent difficulty in accurately measuring recruiter efficiency and diagnosing the causes behind candidate drop-offs or declined offers presents a significant challenge in talent acquisition
With Qualtrics Candidate Experience Management you can
- Jump start projects with a pre-built yet customizable listening program and surveys that ask critical questions at key candidate experience moments, and automate your listening through ATS and HRIS integrations
- Drill deeper into any stage of the candidate journey to uncover critical gaps, compare against global benchmarks, and control contact frequency to obtain necessary data without over-surveying
- Resolve issues in the moment by integrating with communication channels such as Microsoft Teams and Slack, enabling real-time feedback loops and preventing poor experiences
- Gain fast, actionable insights to enhance your candidate experience efficiently and effectively
- Enjoy a seamless setup with ready-to-use integrations with platforms like Microsoft Teams, Slack, Zendesk, and Jira, significantly reducing implementation time and accelerating time to value
Find and fix what's breaking your hiring funnel
Get complete visibility into every stage of your hiring funnel, with powerful tools to diagnose exactly what needs fixing.
- Watch your entire hiring journey in real-time with stage-by-stage conversion tracking that instantly surfaces where top candidates drop off
- Automatically analyze thousands of candidate comments to surface trending issues and sentiment
- Slice and dice your data across any dimension - from recruiting sources to demographics - to pinpoint priority focus areas for improving hiring outcomes
Measure what matters to optimize for success
Building a world-class hiring engine requires both immediate wins and long-term strategic improvements. Our benchmarking and methodology tools help you track progress against industry leaders while ensuring your improvements drive lasting business impact.
- Know exactly where you stand with fresh industry benchmarks drawn from 150,000+ candidate responses across every hiring stage
- Connect early candidate experiences to long-term employee success using proven EX25 methodology
- Track how your improvements impact key metrics like retention and satisfaction over time
- Build on best practices with research-backed program expertise that gets you results faster
Ebook_
Employee lifecycle feedback: Understanding the moments that matter most to your employees
Learn how to get started with a lifecycle approach to employee experience that uses employee feedback at key stages in their journey with the organization to understand, and improve, the moments that matter most.
Turn insights into immediate action
Speed and precision matter when candidate experience issues arise. Our automated workflow tools ensure the right people get alerted to problems immediately, with clear context about what's wrong and how to fix it.
- Never miss a crucial moment with automated alerts that notify your team when high-value candidates report negative experiences
- Seamlessly gather feedback through candidates' preferred channels - whether that's your career site, text messages, or email
- Fix issues in real-time by pushing notifications directly to hiring teams through tools they already use like Slack and Microsoft Teams
How we are driving growth
How we are driving growth
Our listening survey allowed associates to tell us what was working and what wasn’t. It also helped us to gauge the impact world events, such as lockdown orders, testing and more, were having on our associates and facilities.
Chairman and CEO
500k
Employees providing regular feedback
We’re much more proactive. We are able to use data to inform decisions on everything from promotions to how we roll out benefits, and perks programs.
Director of Talent, Learning, and Development
30%
Increase in retention
Upgrade your programs with flexible, scalable plans
Upgrade your programs with flexible, scalable plans
Candidate Experience Management FAQs
What is candidate experience?
Candidate experience is how job seekers perceive and feel about your hiring process (and company) from beginning to end. This includes everything from the initial job search and application to the interview process and eventual onboarding.
Why is candidate experience important?
Having a great candidate experience strategy is crucial because in today’s market, candidates hold all the cards. Therefore, to bolster talent acquisition, companies must make employer branding and recruitment strategy a core part of what they do.
How do companies with great candidate experiences enhance their recruitment strategy?
Companies with great candidate experiences act on and personalize every touchpoint, helping them to not only attract the best talent, but also elevate their brand in the process. They also leverage end-to-end insights — through surveys and analytics — to identify experience gaps across the recruitment strategy and understand the actions they need to take.
What is candidate experience software?
Candidate experience software enhances the recruitment process by improving interactions between job seekers and employers. It streamlines applications, provides feedback, and facilitates communication, ensuring a positive impression of the company. This software aims to engage candidates effectively, promote transparency, and ultimately attract and retain top talent.
Why choose Qualtrics for candidate experience?
Qualtrics offers robust tools for measuring and improving candidate experience through feedback collection, analytics, and real-time insights. Its customizable surveys help employers understand candidate sentiments, enhancing engagement. Additionally, its integration with existing HR systems streamlines processes, making Qualtrics an ideal choice for optimizing recruitment strategies and fostering better talent relationships.