QUALTRICS XM PLATFORM_
Pricing & Plans
Pricing & Plans
One category-defining platform for experience management—powered by leading AI and packaged to suit your program's needs.
- Pay for planned usage
- Insights for everyone
- Best-in-class flexibility
Unlock more value with the full XM platform
Unlock more value with the full XM platform
Customer Experience
Customer Experience
With our full suite for every touchpoint, you can give all your frontline teams the best AI-guided customer experience software—surveys with follow-up prompts that get to a deeper level of insight, dashboards with AI-powered recommendations for contact centers and your location-based teams, and analytics that automatically identify the most impactful friction points in digital and omnichannel experiences.
Employee Experience
Employee Experience
With our full suite of engagement and lifecycle solutions you can give your managers at every level AI-surfaced recommendations on the next best steps they can take to drive engagement and productivity—and take advantage of AI-driven analytics that help enable continuous listening, reduce costly attrition, and optimize the candidate journey.
Strategy & Research
Strategy & Research
With our full suite for strategic market, product, UX and brand research, you can leverage powerful AI that makes research more cost-effective across your entire practice; including surveys with follow-up prompts that get to a deeper level of insight, video feedback that can be analyzed and interpreted at scale in minutes, and a single hub for all your organization’s strategic research.
EXPERIENCE MANAGEMENT PLATFORM_
Innovate and scale with the unified power of one platform
Delivering a connected, intelligent system for ALL your customer and employee profile data,
included in every license
Identify experience gaps and new opportunities for growth
- Ultimate listening
- Dynamic segmentation
- Single view of every experience
Intelligently prioritize high-impact, personalized actions
- Sentiment analysis
- Simplified stats
- Automated recommendations
Implement end-to-end automation to translate data to business outcomes
- Seamless integrations
- Automated actions
- Close the loop at scale
The world’s best brands turn to Qualtrics to deliver breakthrough customer experiences
The Qualtrics Platform and all underlying solutions are offered with our three tenets of sensible pricing:
- You get the best XM software, for everyone. Within every product, our leading AI and technology is included—for an unlimited number of users.
- You only pay for what you plan to use. Our competitive pricing is based on metrics you know and can forecast and account for accurately. See our FAQ below for more details.
EXPERIENCE MANAGEMENT_
Pricing FAQ
What counts as an interaction?
An interaction is defined as a data record collected or/and processed by Qualtrics to deliver XM insights and drive optimal actions. There are different interaction types consumed under different products.
How does Qualtrics balance out pricing the value of different customer interactions, such as surveys and calls?
Qualtrics reviewed our customer buying patterns, product usage trends, and industry best practices to determine the blended pricing rates based on the interaction types for each product SKU.
Do pricing plans vary based on industry?
Pricing and plans may differ based on industry security requirements and product availability.
Ready to see Qualtrics in action?
Ready to see Qualtrics in action?