

Your path to AI-enabled
Voice of Customer
Your path to AI-enabled
Voice of Customer
Tap into AI to power your Voice of Customer program
With survey response rates declining, and customer willingness to switch brands increasing, it’s more critical than ever for organisations to find and fix customer experience gaps promptly.
The rise of AI presents brand new opportunities in CX - to help organisations listen deeper, gather feedback across more channels, understand faster, and importantly, drive actions quicker.
In this webinar we’ll cover
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- The potential opportunity and impact of AI on CX - delivering $860 billion in value for businesses
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- How to overcome roadblocks and common challenges that CX professionals face when adopting AI
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- Where to start and how to get value from your AI-enabled VOC program from day 1, starting with revitalising your survey response rates
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- How to drive impact from AI – take a deeper look at the AI tools and practices that will help you listen deeper, understand faster, and improve the experiences at scale
Your path to AI-enabled
Voice of Customer
Your path to AI-enabled
Voice of Customer
Tap into AI to power your Voice of Customer program
With survey response rates declining, and customer willingness to switch brands increasing, it’s more critical than ever for organisations to find and fix customer experience gaps promptly.
The rise of AI presents brand new opportunities in CX - to help organisations listen deeper, gather feedback across more channels, understand faster, and importantly, drive actions quicker.