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Session airs November 17, 2022 | 8:00 AM AEST

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Session 8 | [Customer Experience] Accenture

The intersection of Data and Technology - improving customer interactions

David Watson Management Consulting Manager / Accenture, Tim Higgins Customer Insights and Growth Lead / Accenture

As buyer behaviours change, so do their expectations and buying channels. Now more than ever, businesses, and their employees are expected to know more about their customers buying patterns and preferences, and improve on their digital engagement. Learn how you can bring all of the Qualtrics XM products together to make every customer interaction one that matters.

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