Qualtrics Newsroom

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PRESS RELEASE_

Qualtrics to Invest $6.75 Billion in Press Ganey Forsta Acquisition to Advance AI-Powered Experience Management

Press release_

AI-Powered Customer Service Fails at Four Times the Rate of Other Tasks

Press release_

Qualtrics Accelerates AI Leadership and Value with Experience Agents

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Qualtrics Achieves Top International Security Certifications for AI Systems

Qualtrics in the news

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Customer Think

The Boring Truth: Why Financial Stress Is Making Reliability the Ultimate Marketing Feature

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Forbes

The Shocking Financial Impact Of Bad Customer Service: $3 Trillion

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CX Dive

3 predictions on how AI will transform CX in 2026

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People Matters

AI as Rocket Fuel for Human Potential: Julia Anas on the future of work in ANZ

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CX Today

How Tui Transformed Customer Experience with Connected Data

Press Release_

Half of customers are feeling financial stress. It's shaping how they judge brands

Press_

Select Health to Simplify Member Journeys and Improve Ease of Access with Qualtrics

Article_

Research Teams Not Using AI are Four Times More Likely to Lose Organizational Influence

Press Release_

Businesses Risk $3 Trillion in Sales From Poor Customer Experiences as Consumers Cut Spending

Press_

Qualtrics Expands AI Leadership to Accelerate Purpose-Built Innovation and Customer Returns

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Qualtrics Appoints New Leader for Asia Pacific and Japan to Accelerate Regional Growth and AI Adoption

Press release_

Qualtrics Accelerates AI Leadership and Value with Experience Agents

Press release_

AI-Powered Customer Service Fails at Four Times the Rate of Other Tasks

Press release_

Qualtrics to Invest $6.75 Billion in Press Ganey Forsta Acquisition to Advance AI-Powered Experience Management

Press release_

Qualtrics Achieves Top International Security Certifications for AI Systems

Press release_

Qualtrics and Stanford Health Care Collaborate to Transform Healthcare Experience with AI Agents

Press release_

Qualtrics and PureSpectrum Partner to Deliver Advanced Synthetic Research Capabilities