Dashboard Data Freshness
About Dashboard Data Freshness
You can display a dashboard’s data freshness, helping your users understand how relevant and how accurate the data they see is.
This feature is compatible with all dashboard types, including CX Dashboards, brand tracker dashboards, and EX dashboards. EX dashboards include those in Engagement, Ad Hoc Employee Research, Pulse, 360, and Lifecycle projects.
Enabling Dashboard Data Freshness
Dashboard data freshness isn’t enabled by default for all licenses with dashboards.
This feature is turned on for individual dashboards one at a time. To qualify, a dashboard must have only 1 data source mapped. If you have a ticketing dataset also, this counts as an additional dataset, and your dashboard doesn’t qualify.
To get this feature turned on for your dashboard, reach out to your XM Success Representative or to your Technical Account Manager.
Viewing Dashboard Data Freshness
Click the clock icon in the dashboard. You’ll see:
- The date and time the dashboard data was last refreshed.
- The frequency data is refreshed. This indicates how recently Qualtrics checked for new data.
The time displayed is the time zone in your account’s settings.