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Date & Time (CX)

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About Dashboard Date and Time

You can adjust date and time settings for each of your CX dashboards, such as timezones and custom calendars. Navigate to this page by going to your dashboard settings and selecting Date and Time.

Inside dashboard settings, showing where date and time is in the lefthand menu

Qtip: The features described on this page are only available in the new dashboards experience in CX Dashboards. This page is not available on any other type of Qualtrics dashboard.

Customizing Your Dashboard’s Calendar

As a dashboard user, sometimes your data reporting needs to align with specific, custom periods (week, month, quarter, year) set at a company- or institution-level. Custom calendars allow you to specify when time periods start within your dashboard settings, and they can help you set a custom fiscal week, month, quarter, and year.

Example: For example, your financial year may start on July 1, not January 1, and you would like your dashboard to reflect this.
Qtip: Note that custom calendars are not project-wide; they will only be available in the dashboard where you created them and in copies of that dashboard.

Numbered fields in the customize your calendar part of the dashboard settings

  1. Under Year and first quarter, select your Start month. This is the month your calendar’s year (and your first quarter) begins.
  2. Under Month, select your Start day. This is the first numeric date of your month.
    Qtip: Start day only goes up to the 28th.
  3. Under Week, select your Start day. This is the first day of the week.
  4. When you’re finished, click Save.
Qtip: The default settings are January, first of the month (1), on Monday.

Using Custom Time Periods in a Dashboard

Once you’ve set up a custom calendar in your dashboard, you can use it to filter your data or to break out data by time.

Date Filters

Create a date filter, and change the Date field to the custom date filter you would like to visualize.

dashboard with a filter showing custom calendar options, such as custom week, custom month, and custom year

When you add a custom filter, you’ll be able to shift the way you visualize your data according to your custom calendar.

Example: We created a custom year that starts in February. In the following example, we filter our data by the date responses were collected. See the values when we filter by the last 2 standard years:

The data shows 2022 had 1 response and 2023 had 1

Now see the same data filtered by the last 2 custom years:

The data shows 2022 had 158 responses and 2023 had 1

Breaking Out Data by Time

Line, bar, and table widgets let you set a metric, and then further break out that metric by another dimension (either the y-axis, the x-axis, or table rows). If your additional dimension is a date, you can choose the time period to group data by.

Example: This widget is broken out by our custom months.

X-axis date field clicked in editing pane to show the group by option

Qtip: For more details on reporting on data over time, see Widget Metrics, Date Filters, and Common Widget Configurations.

Setting Your Dashboard Time Zone

The time zone of every CX Dashboard is separate from your account time zone.  The dashboard’s time zone will be used for exported data time zones and date filters.

Qtip: When they’re first created, dashboards tend to be set to GMT by default.

image of the set youy dashboard time zone section of the dashboard settings

Keep in mind that each dashboard’s time zone must be set separately.

Qtip: CX and BX Dashboards observe Daylight Savings Time when you select a time zone from a region that observes DST. This is not the case for EX Dashboards.