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Managing Creatives in the List

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Qtip: This page describes user interface changes that we intend to release starting May 21, 2025. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason.

About the Creatives List

You can view all of the creatives you’ve made (and make more) by going to Intercepts, then Intercepts list, then Creatives.

intercepts tab, then intercepts list, then creatives section

On this page, you can create, delete, and rename your creatives, or save them to the library. You can also copy your creatives to other Website & App Insights projects or retrieve various IDs.

Qtip: If you don’t have access to any of the features described on this page, reach out to your Account Executive. For more information about the differences between Digital Feedback and CustomerXM for Digital, see Digital Feedback vs. CustomerXM for Digital.

Making a New Creative

See Making a Standalone Creative.

Making a Creative from the Library

  1. Go to the Intercepts tab.
    create new button in intercepts list
  2. Go to Intercepts list.
  3. You can visit either the Intercepts or Creatives section.
  4. Select Create new.
  5. Scroll down to Creatives and select Choose from Library.
    choose from library button next to creatives heading
  6. Name the creative.
    new window where you select library from creative
  7. Select a library where you previously saved a creative.
  8. Select the creative you want to use.
    Qtip: A preview of the creative will appear below so you can double-check you’ve selected the correct one.
  9. Click Next to start editing your creative.

Columns of Information

For each creative, you can see:

table of creatives with the info listed

The Search bar allows you to find creatives by keywords in the Name or Type. For example, searching “Pop” wouldn’t just find all creatives with “pop” in the name, but all pop overs, pop ups, and pop unders in the project.

Qtip: There is also page navigation at the bottom of the creatives list.

Managing Creatives in the List

Creative options drop down at the far right of a creative, with the three dots clicked

Click the dropdown to the far-right of the creative to reveal a list of actions.

  • Rename: Rename the creative.
  • Delete: Permanently delete the creative. Heed the warning before you click Delete.
    Delete Creative window, asking the user if they are sure they'd like to delete their creative
  • Save to Library: Save the creative to a Library of your choice, so it can be copied into different projects later.
    Saving an intercept to the library
  • Copy to a Project: Create a copy of the creative to a project of your choice.
    Copy Creative to a project window
  • Copy Creative IDs: Copy the creative IDs by clicking Copy ID next to the desired ID.
    Copy Creative IDs window

FAQs