體驗管理領域的領先品牌
Qualtrics 能充分理解體驗中的每一個訊號，讓您在關鍵時刻採取行動。在市場中保持領先優勢，把握關鍵時刻贏得客戶忠誠，同時全面釋放員工潛能。
Make experience your biggest advantage
Make experience your biggest advantage
多數公司以分散的工具各自追蹤體驗數據。最優秀的企業選擇 Qualtrics，以卓越體驗作為競爭優勢。
掌握市場變化的先機
將零散數據轉化為清晰且具預測力的洞察，助您在競爭對手把握先機之前，自信做出決策。
Qualtrics 的核心優勢
將每個瞬間轉化為 切實可行的行動成果
Qualtrics 協助您跨越每個渠道，將人性化訊號轉化為智能行動，締造客戶體驗結束後仍久久難忘的深刻印象。
Qualtrics 的核心優勢:
在每個關鍵領域帶領行動
結合自動化建議、專業前線與經驗智慧，助您將洞察轉化為行動成果。
Qualtrics 的核心優勢:
See how we’ve helped leading
organizations
Trust is not a feature. It’s our track record.
Trust is not a feature. It’s our track record.
我們以最嚴苛標準測試安全性，以夥伴關係與堅定信心衡量信任。全球企業、醫療機構及政府都信賴 Qualtrics。
The power of connected intelligence
Qualtrics brings signals together across every touchpoint and turns them into clear direction to change outcomes for the better.
See every signal across surveys, calls, digital, and service interactions. For quick-turn research, synthetic audiences help you test and learn faster, grounded in real human behavior, not generic web patterns.
Go beyond what people said to what it means for your business. Automated text analytics surface themes, sentiment, and risk in the context of history, intent, and impact.
Move from insight to action while the moment still matters. Experience Agents support teams or step in within guardrails to protect relationships and drive measurable results.
In a branch or online, give customers what they need—before they have to ask.
From the store floor to the digital cart, unify feedback, reviews, and behavioral data across every channel and location—so every team knows exactly what to do to drive loyalty and revenue.
In a branch or online, give customers what they need—before they have to ask.
Every guest interaction is a chance to earn the next visit. Qualtrics connects property-level signals to the people who can act on them—so exceptional stays become the norm.
In a branch or online, give customers what they need—before they have to ask.
Qualtrics unifies patient, member, and caregiver signals into one AI-powered platform—so healthcare organizations can close loops in real time and build the trust that defines how people feel about their care.
In a branch or online, give customers what they need—before they have to ask.
Qualtrics gives financial institutions real-time intelligence across every channel—so you see the problem, close the loop, and protect the relationship before the decision is made.
2026 Global Employee Experience Trends
《2026 年員工體驗趨勢報告》解析哪些變化能提升員工動力、哪些因素導致倦怠，揭示影子 AI 的隱性風險，並剖析前線體驗如何直接影響客戶滿意度。掌握所需洞察，為各團隊提供有力支持以應對未來挑戰。
Ready to build unbreakable loyalty?
Stop reacting to change. Start shaping what customers expect next. With Qualtrics, you don’t just measure experience—you design the moments that make loyalty inevitable.