XM Institute Research Reports
Temkin Group joined Qualtrics to create the XM Institute to help you design, deliver and mature your XM programs. You can access some of these reports here. For all research, tools and blog posts, XM Professionals Network, XM training and certification, visit www.xminstitute.com.
The Global State of XM, 2020
To understand the current global state of experience management (XM), we surveyed 1,292 executives from large companies in eight different countries.
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Temkin Group has joined Qualtrics to create the Qualtrics XM Institute, the go-to resource for leading a successful XM program. The XM Institute produces and curates compelling content and training that both inspires business leaders with experience management possibilities and helps them drive value from their programs.
The XM Institute helps you
- Evaluate your XM capabilities and progress
- Generate more value from your XM programs
- Understand and apply XM best practices
- Advance your expertise as an XM leader