Step 4: Setting Your Feedback Preferences

About Setting Your Feedback Preferences

This page explains setting up your account preferences for your Frontline Feedback project. We will walk through entering the project the first time as a frontline employee in addition to setting subscription preferences for feedback requests.

Entering a Frontline Feedback Project as a New Frontline Employee

The way you access a Frontline Feedback project that’s been shared with you depends on how it’s been shared with you.

Brand-wide sharing

If a project has been made available to all users, they’ll do the following:

Individual sharing

For users who’ve been given individual access to the project, they’ll do the following:

Qtip: Your Frontline Feedback display name will be the name on your Qualtrics account at the time of account creation. Changing your Qualtrics account name will not change your display name in Frontline Feedback projects.

Subscribing to Email Notifications

Frontline Feedback allows users to subscribe to email notifications for feedback requests. By default, users are subscribed to all feedback requests that they create. Users can then decide to subscribe to specific tags and collections on feedback requests. More information about tags and collections can be found on our page about Managing Feedback.

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For information about the different subscription settings available to you, check out our page on Subscribing to Feedback.